?❤️? POLL Blind Feedback System - Yay, Nay or Meh?

[misscrystal]

In this case it’s a shame the answers are anonymous. Who are they? Do they know staff doesn’t take names of those who voted they like it and give benefits to them?

[maitasun]

Could anyone who voted “Yay! I’m loving it!” please provide some insight as to why they think it’s great? 🤨 I’ll wait…

Could anyone who voted “Yay! I’m loving it!” please provide some insight as to why they think it’s great? 🤨 I’ll wait…

Maybe for the same reason that asking for this thread to be pinned was considered OT and flagged :roll_eyes: But who knows, there are misteries to science that are still unsolved…

Bless you. Make sure to give someone your address so that they can come and brush the cobwebs off occasionally.

:rofl: Although that’s not so nice a picture as becoming a tree with deep, deep roots to stand strong through time 😅

[simplybright]

Since this system was rolled out almost three weeks ago, I’ve actually experienced an increase in cancellations. I’m facing a dilemma where because I can’t see what a client may respond with in their review, there’s no way for me to address any concerns if they leave any. I find myself doubting my communication and my work. This system has really agitated my anxiety and I feel constantly under fire.

My cancellation percentage is below the mandatory cut off for the first time ever. I’m coming to terms with the fact I’ll face a demotion on this upcoming level review, but I’ve never experienced this prior. It’s infuriating.

[cyaxrex]

Since this system was rolled out almost three weeks ago, I’ve actually experienced an increase in cancellations. I’m facing a dilemma where because I can’t see what a client may respond with in their review, there’s no way for me to address any concerns if they leave any. I find myself doubting my communication and my work. This system has really agitated my anxiety and I feel constantly under fire.

My cancellation percentage is below the mandatory cut off for the first time ever. I’m coming to terms with the fact I’ll face a demotion on this upcoming level review, but I’ve never experienced this prior. It’s infuriating.

Since this system was rolled out almost three weeks ago, I’ve actually experienced an increase in cancellations. I’m facing a dilemma where because I can’t see what a client may respond with in their review, there’s no way for me to address any concerns if they leave any. I find myself doubting my communication and my work. This system has really agitated my anxiety and I feel constantly under fire.

Since St Levels and all the other changes this year, my cancellation rate, chargeback rate, and CS order cancellation rate has hit the roof. Orders have also declined sharply and stress is at boiling point.

I honestly think Fiverr should randomly pick one of its own staff and throw them into the freelance wild for a few months. If Fiverr’s way of structuring communication, managing disputes, and ringing that all-important trust and safety bell works, they will have a wonderful success story to shout about. As it is, Fiverr at present is an anxiety minefield, and this certainly isn’t what sellers need.

[misscrystal]

Since this system was rolled out almost three weeks ago, I’ve actually experienced an increase in cancellations. I’m facing a dilemma where because I can’t see what a client may respond with in their review, there’s no way for me to address any concerns if they leave any. I find myself doubting my communication and my work. This system has really agitated my anxiety and I feel constantly under fire.

Since St Levels and all the other changes this year, my cancellation rate, chargeback rate, and CS order cancellation rate has hit the roof. Orders have also declined sharply and stress is at boiling point.

I honestly think Fiverr should randomly pick one of its own staff and throw them into the freelance wild for a few months. If Fiverr’s way of structuring communication, managing disputes, and ringing that all-important trust and safety bell works, they will have a wonderful success story to shout about. As it is, Fiverr at present is an anxiety minefield, and this certainly isn’t what sellers need.

Fiverr at present is an anxiety minefield, and this certainly isn’t what sellers need.

I’m like this all the time >>> 😬

Before I was like this all the time >>> 😃

[psychicbunny]

I just don’t like how i can’t justify myself after a person’s feedback.
I had a buyer claim that I “changed my gig from 500 words to 500 characters recently and the quality was not as good as before” and I’m sitting here thinking when the heck did I EVER offer 500 words? That’s literally insane. I knew they would leave some BS feedback so I left 3 stars but I was not able to justify myself and let others know that my gigs have NEVER changed and my quality of gigs has always been top notch. So lame!!!

[cyaxrex]

Fiverr at present is an anxiety minefield, and this certainly isn’t what sellers need.

I’m like this all the time >>> 😬

Before I was like this all the time >>> 😃

I’m like this all the time >>> 😬

Before I was like this all the time >>> 😃

You’ve got it easy. I used to be sweet girl called Mary Ann.

Now I’ve got 3 day old stubble and male pattern baldness.

[cyaxrex]

I just don’t like how i can’t justify myself after a person’s feedback.

I had a buyer claim that I “changed my gig from 500 words to 500 characters recently and the quality was not as good as before” and I’m sitting here thinking when the heck did I EVER offer 500 words? That’s literally insane. I knew they would leave some BS feedback so I left 3 stars but I was not able to justify myself and let others know that my gigs have NEVER changed and my quality of gigs has always been top notch. So lame!!!

I just don’t like how i can’t justify myself after a person’s feedback.

I had a buyer claim that I “changed my gig from 500 words to 500 characters recently and the quality was not as good as before” and I’m sitting here thinking when the heck did I EVER offer 500 words?

I get buyers like this on my video gig. They complain that I can’t use any of their 300 - 500 word script when my gig states I offer up to 600 words of animated typography.

In reality, my gig explicitly tells people NOT to send me scripts of any length. (Because these are usually so awful I just create my own, much more effective script.)

The problem is that buyers scan through lots of gigs and don’t always realize which one they have eventually settled on. Then they assume that all sellers offer the same kind of service.

I used to respond to reviews like this reminding people to read my gig description in full prior to ordering. This helped offset future problems. Now I have to guess whether a buyer is happy and simply say thank you. Luckily for me, this is working so far.

[lucycodex]

Does anyone else appreciate what a huge difference seller motivation makes to the overall bottom line of sales?

A company I used to work for in New Zealand tried to motivate front desk staff by giving monthly cash (and other) prizes to those who sold the most travel and activity bookings. I won month after month and I was determined to do so as it let me do things like skydiving completely FOC.

6-months after rolling out this incentive, my manager told me that it wasn’t fair that I kept winning. In this case, they weren’t going to issue rewards if I came first place anymore. This resulted in lower sales across the board, but not because it demotivated me. All other staff simply lost interest and didn’t strive to be as competitive anymore.

I agree with you, but at the same time I remember that I live in a country that also doesn’t provide mandatory paid maternity leave, any paid sick leave, we have to pay over 300$ a pop for monthly health insurance with a high deductible. We have an average debt twice as large as our average yearly income, and a lot of that is medical debt and student loans.

You should become an expat. Give up the American dream of debt and doughnuts and set sail for Mexico, Argentina, Asia, or the Caucuses. Apparently, in Georgia, it is possible to live on $400 a month. You will often also find that people are happier, more tolerant, and healthier when they work less and live more.

I have an abject fear of ever having to return to the UK. Work and life balances are so far removed from what feels natural and is practically sustainable, that every city is just a concrete hive of badly dressed ants bickering at each other. Of course, most of them are anesthetized to reality thanks to social media…

You should become an expat. Give up the American dream of debt and doughnuts and set sail for Mexico, Argentina, Asia, or the Caucuses. Apparently, in Georgia, it is possible to live on $400 a month. You will often also find that people are happier, more tolerant, and healthier when they work less and live more.

I’ve actually considered moving to Norway or Sweden. They seem like great countries. In fact, almost any first world country is better than America is right now. At least in many other places, you get free medical insurance and politicians more likely to give a rat’s aspirin.

[cyaxrex]

You should become an expat. Give up the American dream of debt and doughnuts and set sail for Mexico, Argentina, Asia, or the Caucuses. Apparently, in Georgia, it is possible to live on $400 a month. You will often also find that people are happier, more tolerant, and healthier when they work less and live more.

I’ve actually considered moving to Norway or Sweden. They seem like great countries. In fact, almost any first world country is better than America is right now. At least in many other places, you get free medical insurance and politicians more likely to give a rat’s aspirin.

Alas, as someone in the ground in Europe, it’s fair to say that in a lot of places, the same problems you experience in the U.S. are being replicated.

It’s kind of like wherever Mc Donalds touches down, you get a heap of 💩 following. I always look at freelancer tax laws and real livability costs. Malta was great when me and my ex first arrived. Now it’s a nightmare as far as freelancing is concerned.

I mentioned Georgia as its cheap and pretty much anyone can go there for 1-year, not pay any tax, and if they like it, establish a business or whatever to get full residency. Also, I have a random Australian woman I met once insisting that I get over there.

In many EU countries, freelancers have to pay tax and social security in upfront installments. Then there is the VAT debacle. The best thing really is to be a true digital nomad and move every 90-days. You still kind of get free healthcare but there are limitations.

Politically… Best not go there. Google EU investigative journalist deaths and you’ll see why.

Sadly, the state of the world at present is more about trying to find safe refuge from it. Either that or re-enter the 9-5 matrix.

For you, I’d say try and nail a semi-permanent writing job. Then go wherever your heart and salary leads you until you find the next one. Just don’t get a dog along the way or everything goes completely and utterly pear shaped!

[melanielm]

Yep. We’ve just stopped leaving buyer reviews altogether because of this. It’s really quite sad. If a buyer expresses an issue with their order in a review, we can’t see it, and therefore we aren’t afforded the opportunity to fix it. Its a disservice to the buyers AND the sellers. We just deliver products now and don’t care how people review. We choose not to look, because we are simply not going to leave blind feedback. Truly unfortunate for all.

This is exactly what I think and do now. I really hate that this new system takes away my ability to offer customer service to my customers who may ask something or express dissatisfaction somehow in their review. That is not how I want to conduct my business! Now I just hope they left a good one and move on.

[simplybright]

Since this system was rolled out almost three weeks ago, I’ve actually experienced an increase in cancellations. I’m facing a dilemma where because I can’t see what a client may respond with in their review, there’s no way for me to address any concerns if they leave any. I find myself doubting my communication and my work. This system has really agitated my anxiety and I feel constantly under fire.

Since St Levels and all the other changes this year, my cancellation rate, chargeback rate, and CS order cancellation rate has hit the roof. Orders have also declined sharply and stress is at boiling point.

I honestly think Fiverr should randomly pick one of its own staff and throw them into the freelance wild for a few months. If Fiverr’s way of structuring communication, managing disputes, and ringing that all-important trust and safety bell works, they will have a wonderful success story to shout about. As it is, Fiverr at present is an anxiety minefield, and this certainly isn’t what sellers need.

Since St Levels and all the other changes this year, my cancellation rate, chargeback rate, and CS order cancellation rate has hit the roof. Orders have also declined sharply and stress is at boiling point.

I honestly think Fiverr should randomly pick one of its own staff and throw them into the freelance wild for a few months. If Fiverr’s way of structuring communication, managing disputes, and ringing that all-important trust and safety bell works, they will have a wonderful success story to shout about. As it is, Fiverr at present is an anxiety minefield, and this certainly isn’t what sellers need.

I honestly can’t believe how out of touch they are with their own platform. Like, how can they not understand or even be willing to understand how we work and utilize the site?

I’m currently waiting for the demotion notification as we speak. I’m sorry to hear about the decline you’ve experienced. I was lucky enough to not really experience anything super detrimental, but now that I am, it’s absolutely disheartening. I’m so irritated with this site and the staff.

[misscrystal]

Since St Levels and all the other changes this year, my cancellation rate, chargeback rate, and CS order cancellation rate has hit the roof. Orders have also declined sharply and stress is at boiling point.

I honestly think Fiverr should randomly pick one of its own staff and throw them into the freelance wild for a few months. If Fiverr’s way of structuring communication, managing disputes, and ringing that all-important trust and safety bell works, they will have a wonderful success story to shout about. As it is, Fiverr at present is an anxiety minefield, and this certainly isn’t what sellers need.

I honestly can’t believe how out of touch they are with their own platform. Like, how can they not understand or even be willing to understand how we work and utilize the site?

I’m currently waiting for the demotion notification as we speak. I’m sorry to hear about the decline you’ve experienced. I was lucky enough to not really experience anything super detrimental, but now that I am, it’s absolutely disheartening. I’m so irritated with this site and the staff.

I’m currently waiting for the demotion notification as we speak.

I’m sorry to hear about your demotion! It seems like it eventually gets most sellers, or that’s the impression I get. I hope you can find it within yourself somehow to carry on working on the site in spite of all the roadblocks. I know it’s not easy.

[simplybright]

I’m currently waiting for the demotion notification as we speak.

I’m sorry to hear about your demotion! It seems like it eventually gets most sellers, or that’s the impression I get. I hope you can find it within yourself somehow to carry on working on the site in spite of all the roadblocks. I know it’s not easy.

I appreciate it. I don’t mind losing the status of level two, but am nervous to see if it’ll actually affect my sales volume.

I’m irritated that cancellations count against us (even though almost all of mine have been mutual). I can’t help if people order items I can’t provide? Like honestly, what am I supposed to do? Continue and deliver a crap design? I mean, come on.

[bozakaric]

Its good, if you don’t post your review then buyers review doesn’t show up on your profile…

It will apear after 10 days if you don’t answer. You don’t need to answer but you will have their review on your page 😉

[misscrystal]

I appreciate it. I don’t mind losing the status of level two, but am nervous to see if it’ll actually affect my sales volume.

I’m irritated that cancellations count against us (even though almost all of mine have been mutual). I can’t help if people order items I can’t provide? Like honestly, what am I supposed to do? Continue and deliver a crap design? I mean, come on.

I can’t help if people order items I can’t provide?

I know, it sucks. We shouldn’t be punished for this!

[design_spirits]

i really love it …

[fonthaunt]

Please see update on the review system from 10-16-18: Gig feedback and reviews