agrazneld Posted September 10, 2018 Share Posted September 10, 2018 I got a revision request for an order after its deadline, but instead of the counter saying #LATE# in red it just counts down 24 hours again, but on the dashboard it is marked as late. Will it affect the delivered on time rate or not? Link to comment Share on other sites More sharing options...
agrazneld Posted September 11, 2018 Author Share Posted September 11, 2018 If I miss a deadline and the order is marked late, but I ask the buyer to cancel and they agree, does it impact the delivery on time rating? Link to comment Share on other sites More sharing options...
rihat76 Posted September 11, 2018 Share Posted September 11, 2018 Not 100% sure.But I think yes.It will affect Link to comment Share on other sites More sharing options...
vibhanshu Posted September 11, 2018 Share Posted September 11, 2018 A cancellation will harm delivery ratings, no matter what or how. Link to comment Share on other sites More sharing options...
agrazneld Posted September 11, 2018 Author Share Posted September 11, 2018 A cancellation will harm delivery ratings, no matter what or how.But when I cancel an order that is not late, it does not affect the delivery rating… Link to comment Share on other sites More sharing options...
beckywrites Posted September 11, 2018 Share Posted September 11, 2018 It won’t be marked as late, but it WILL be marked as a cancellation, and affect your completion rates. The clock, for whatever reason, continues to count down but as long as the order displays the “cancelled” notification you’re ok. Link to comment Share on other sites More sharing options...
agrazneld Posted September 11, 2018 Author Share Posted September 11, 2018 Completion rates are not a problem to me, they are at 100% right now so I can afford a single cancelled order. Link to comment Share on other sites More sharing options...
beckywrites Posted September 11, 2018 Share Posted September 11, 2018 Completion rates are not a problem to me, they are at 100% right now so I can afford a single cancelled order.You should be A-OK, then! Link to comment Share on other sites More sharing options...
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