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Order completion rate down 6%?


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the cancellation rate is an average of 60 days , you need to count your total number (total orders received) of orders from last 60 days ,then count the number of cancelled orders +charge backs and minus the figure from the total orders the divide the remainder with the total and multiply by 100…
the exact reason for it getting lower day by day is that the total number of completed orders is decreasing but the cancelled orders remain the same, hope it helps !

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