princegupta123 Posted September 4, 2018 Share Posted September 4, 2018 Hi there my name is prince guptaI am seller on Fiverr and want help in behalf on friend. Actually my friends account has been blocked and Fiverr is the only income of source for him. Is there any one who can provide me suggestions on this matter. Looking forward to you 4 Link to comment Share on other sites More sharing options...
ahmwritingco Posted September 4, 2018 Share Posted September 4, 2018 Fiverr rarely reinstates accounts.Why was your friend’s blocked? 2 1 Link to comment Share on other sites More sharing options...
princegupta123 Posted September 4, 2018 Author Share Posted September 4, 2018 Fiverr rarely reinstates accounts.Why was your friend’s blocked?He was telling me that he was late in delivered the order 3 Link to comment Share on other sites More sharing options...
ahmwritingco Posted September 4, 2018 Share Posted September 4, 2018 He was telling me that he was late in delivered the orderAnd is his account disabled? 2 Link to comment Share on other sites More sharing options...
princegupta123 Posted September 4, 2018 Author Share Posted September 4, 2018 And is his account disabled?Yeah blocked he can’t log in 2 Link to comment Share on other sites More sharing options...
princegupta123 Posted September 4, 2018 Author Share Posted September 4, 2018 Do you know any suggestions bro 2 Link to comment Share on other sites More sharing options...
hanshuber16 Posted September 4, 2018 Share Posted September 4, 2018 Do you know any suggestions broHi,Unfortunately, there is nothing we forum users can do (cuz we are sellers/buyers just like yourself). Therefore, we cannot really suggest you anything that can help your friend out. Your friend will have to talk to CS. Only they can help. They have the final say. 8 Link to comment Share on other sites More sharing options...
princegupta123 Posted September 4, 2018 Author Share Posted September 4, 2018 Yeah we have sent the mail to them but I don’t think that his account is blocked because of late delivery because he has around 600 reviews and working on Fiverr from years and also he has lots of money in his account 3 Link to comment Share on other sites More sharing options...
hanshuber16 Posted September 4, 2018 Share Posted September 4, 2018 Yeah we have sent the mail to them but I don’t think that his account is blocked because of late delivery because he has around 600 reviews and working on Fiverr from years and also he has lots of money in his accountI think you have the wrong idea of Fiverr.Fiverr doesn’t give preferential treatment based on how much money you’ve earned for them… or if you are a TRS seller… or if you have been on Fiverr right from the very first day. They just don’t care about stuff like that.There are so many cases of highly successful Fiverr sellers having their account banned forever for going against the ToS. Some have even been banned for no real fault of theirs.‘You did a mistake/went against the ToS? You’re gonna get punished no matter what’ has been Fiverr’s motto. 3 Link to comment Share on other sites More sharing options...
princegupta123 Posted September 4, 2018 Author Share Posted September 4, 2018 But this is not the way they should treat seller because what if the seller has the only source of income on Fiverr and if Fiverr banned his account then what will remains in his life they can punish seller by fine but if they banned their account how they will ear money for their family. That’s very big question 2 Link to comment Share on other sites More sharing options...
hanshuber16 Posted September 4, 2018 Share Posted September 4, 2018 But this is not the way they should treat seller because what if the seller has the only source of income on Fiverr and if Fiverr banned his account then what will remains in his life they can punish seller by fine but if they banned their account how they will ear money for their family. That’s very big questionI totally agree with you. But what can we do? Fiverr is the owner… They can do whatever they want. And compassion is not something they can afford to show people. Cuz if they show compassion toward one person, a million more are gonna come over asking Fiverr to show mercy 😕There are several other freelancing platforms out there. Why restrict yourself? 2 Link to comment Share on other sites More sharing options...
catwriter Posted September 4, 2018 Share Posted September 4, 2018 But this is not the way they should treat seller because what if the seller has the only source of income on Fiverr and if Fiverr banned his account then what will remains in his life they can punish seller by fine but if they banned their account how they will ear money for their family. That’s very big questionBut this is not the way they should treat seller because what if the seller has the only source of incomeThat’s why it’s a good idea to diversify and have more than one source of income. 4 Link to comment Share on other sites More sharing options...
princegupta123 Posted September 4, 2018 Author Share Posted September 4, 2018 You are right but they should tackle this because if there are millions with that problem then it will not good for Fiverr and also they don’t worry about it. 2 Link to comment Share on other sites More sharing options...
hanshuber16 Posted September 4, 2018 Share Posted September 4, 2018 You are right but they should tackle this because if there are millions with that problem then it will not good for Fiverr and also they don’t worry about it.Why should they tackle that when they don’t even care about it? lol… Just by you saying they should care… It is not going to make them care.That’s the sad reality. There is nothing we can do about it. Except to diversify like catwriter already mentioned. 2 Link to comment Share on other sites More sharing options...
princegupta123 Posted September 4, 2018 Author Share Posted September 4, 2018 But this is not the way they should treat seller because what if the seller has the only source of incomeThat’s why it’s a good idea to diversify and have more than one source of income.Yeah you are right I also have more than one source of income but what will happen if someone has lots of money in his account and then his account is blocked what he will do in this situation. As we have send the request to Fiverr so let’s see what they will react to it 2 Link to comment Share on other sites More sharing options...
somaginer1996 Posted September 4, 2018 Share Posted September 4, 2018 Yeah you are right I also have more than one source of income but what will happen if someone has lots of money in his account and then his account is blocked what he will do in this situation. As we have send the request to Fiverr so let’s see what they will react to itThe money will be released after 90 days if the account remains blocked. 5 Link to comment Share on other sites More sharing options...
hanshuber16 Posted September 4, 2018 Share Posted September 4, 2018 Yeah you are right I also have more than one source of income but what will happen if someone has lots of money in his account and then his account is blocked what he will do in this situation. As we have send the request to Fiverr so let’s see what they will react to itI have heard that 90 days after the account closure, you should contact Fiverr again and they will tell you how to withdraw the remaining money from the blocked account. 3 Link to comment Share on other sites More sharing options...
princegupta123 Posted September 4, 2018 Author Share Posted September 4, 2018 The money will be released after 90 days if the account remains blocked.Ok that’s very relaxing comment thanks 2 Link to comment Share on other sites More sharing options...
princegupta123 Posted September 4, 2018 Author Share Posted September 4, 2018 I have heard that 90 days after the account closure, you should contact Fiverr again and they will tell you how to withdraw the remaining money from the blocked account.Yeah thanks for this information I will appreciate that 2 Link to comment Share on other sites More sharing options...
princegupta123 Posted September 4, 2018 Author Share Posted September 4, 2018 But can’t the account be unblocked again 2 Link to comment Share on other sites More sharing options...
somaginer1996 Posted September 4, 2018 Share Posted September 4, 2018 But can’t the account be unblocked againIt can, but it depends on the specific situation. 4 Link to comment Share on other sites More sharing options...
anhksnlk Posted September 4, 2018 Share Posted September 4, 2018 But can’t the account be unblocked againFew days ago my account was blocked, I contacted CS right away and tried to tell them that I didn’t do anything again TOS. Then they restored my account.So the account CAN be restored in case your friend didn’t do anything wrong. 5 Link to comment Share on other sites More sharing options...
ahmwritingco Posted September 4, 2018 Share Posted September 4, 2018 You need to find out why his account was really blocked. Fiverr don’t generally disable accounts because a seller delivered late. It almost always happens when a seller has violated the Terms of Service.If he really hasn’t violated the Terms of Service then he needs to email Support and tell them this. He may then get his account reinstated. 4 Link to comment Share on other sites More sharing options...
lloydsolutions Posted September 4, 2018 Share Posted September 4, 2018 It is difficult to know the full story via a third party so probably best that your friend sorts this out with Customer Support. 5 Link to comment Share on other sites More sharing options...
nspdproductions Posted September 4, 2018 Share Posted September 4, 2018 Hi, Its my account that was deactivated. I had an order that was delivering the files to but due to system error or network error or idk what reason the files didnt get attached to the delivery and it was sent through, when the buyer notified me that the files were not recieved i told him that ill resend it and he request us to send it in 5-6 hours before his office ended but the order time ended like an hour ofer that and fiverr blocked my account since the files were not attached to the order. 4 Link to comment Share on other sites More sharing options...
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