Jump to content

"'user name" can no longer be conctacted


manjunath_95

Recommended Posts

Guest hanshuber16

When you try and contact the buyer, it says <buyer’s username> can no longer be contacted right?
That means that the buyer’s account has been suspended/blocked and that the buyer has been removed from Fiverr… probably due to violating Fiverr’s ToS.

So, you can just forget about that buyer.

Link to comment
Share on other sites

When you try and contact the buyer, it says <buyer’s username> can no longer be contacted right?

That means that the buyer’s account has been suspended/blocked and that the buyer has been removed from Fiverr… probably due to violating Fiverr’s ToS.

So, you can just forget about that buyer.

To buyer it is showing no longer be contacted

Link to comment
Share on other sites

Guest hanshuber16

To buyer it is showing no longer be contacted

If the buyer is trying to contact you and is getting that “can no longer be contacted” message, then I think you should tell the buyer to contact CS (assuming that he is able to see your messages despite him not being able to message you back).

If that’s not possible, you could contact CS yourself and let them know.

Link to comment
Share on other sites

To buyer it is showing no longer be contacted

The only other reason that message usually comes up (besides the account being gone) is if a buyer or seller has blocked the other person. So, if are getting a message that a buyer can no longer be contacted and they still have an account, they probably blocked you. If they are getting that message, I don’t really see how they could have told you since they couldn’t contact you. If one of those things or @hanshuber’s answers don’t cover it, you are back to Support.

Link to comment
Share on other sites

Guest hanshuber16

The only other reason that message usually comes up (besides the account being gone) is if a buyer or seller has blocked the other person. So, if are getting a message that a buyer can no longer be contacted and they still have an account, they probably blocked you. If they are getting that message, I don’t really see how they could have told you since they couldn’t contact you. If one of those things or @hanshuber’s answers don’t cover it, you are back to Support.

If they are getting that message, I don’t really see how they could have told you since they couldn’t contact you

lol so true. I don’t know why I didn’t think about that.

Link to comment
Share on other sites

I am getting this regularly with one seller. We will message back and forth and I will get that “xxxxxxx can no longer be contacted” message even though she still has the green “online” dot showing. I will be able to talk to her again later, like the next day, but not immediately.

I assumed she has connection problems because I have not seen this with any other seller, and I have had extensive conversations with another at the same time this happened with her.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...