dropship_guru Posted August 5, 2018 Share Posted August 5, 2018 I am aware that requesting particular rating from customer is against fiverr TOS.But how this works Ask the buyer to modify their feedbackIf a buyer left me a 3 star review. can i request the customer to modify it as 5 star ?Is this against fiverr TOS ?Please help. Link to comment Share on other sites More sharing options...
maddy4work Posted August 5, 2018 Share Posted August 5, 2018 Yes, you can’t ask for a review or a particular review. it’s called review manipulation and against Fiverr a ToS Link to comment Share on other sites More sharing options...
dropship_guru Posted August 5, 2018 Author Share Posted August 5, 2018 Yes, you can’t ask for a review or a particular review. it’s called review manipulation and against Fiverr a ToSHello Maddy,Thanks for your reply. I know it is against fiverr TOS.If a seller would like to formally request that the buyer modify their feedback on an order, they may use the Resolution Center to request feedback modification request from the buyer.It is mentioned here. https://sellers.fiverr.com/en/article/feedbackAsking particular review via Resolution Center is not against TOS ? Link to comment Share on other sites More sharing options...
maddy4work Posted August 5, 2018 Share Posted August 5, 2018 Hello Maddy,Thanks for your reply. I know it is against fiverr TOS.If a seller would like to formally request that the buyer modify their feedback on an order, they may use the Resolution Center to request feedback modification request from the buyer.It is mentioned here. https://sellers.fiverr.com/en/article/feedbackAsking particular review via Resolution Center is not against TOS ?Only if the buyer mistakenly marked a low rating,you can go for review change through resolution centre. Link to comment Share on other sites More sharing options...
catwriter Posted August 5, 2018 Share Posted August 5, 2018 I am aware that requesting particular rating from customer is against fiverr TOS.But how this works Ask the buyer to modify their feedbackIf a buyer left me a 3 star review. can i request the customer to modify it as 5 star ?Is this against fiverr TOS ?Please help.If a buyer left me a 3 star review. can i request the customer to modify it as 5 star ?No. You can ask your customer to reconsider the rating he gave you, and explain why (for example, explain what was requested and what you delivered), but you can’t ask them to modify their rating as 5 stars. Link to comment Share on other sites More sharing options...
offlinehelpers Posted August 5, 2018 Share Posted August 5, 2018 You don’t seem to have any 3 star reviews so that’s great! 🙂For the future (hope you never need it) the ‘request feedback modification’ only seems to be available for about 3 days after the feedback’s been left. Link to comment Share on other sites More sharing options...
dropship_guru Posted August 5, 2018 Author Share Posted August 5, 2018 Thanks people for your help. Link to comment Share on other sites More sharing options...
dropship_guru Posted August 5, 2018 Author Share Posted August 5, 2018 You don’t seem to have any 3 star reviews so that’s great! 🙂For the future (hope you never need it) the ‘request feedback modification’ only seems to be available for about 3 days after the feedback’s been left.Thanks for your reply friend. I didn’t have any 3 star reviews. Just for a example i said. Link to comment Share on other sites More sharing options...
superfast43 Posted August 6, 2018 Share Posted August 6, 2018 Thanks for creating the topic. I’ve learnt from the replies Link to comment Share on other sites More sharing options...
garythomas9501 Posted August 6, 2018 Share Posted August 6, 2018 No you cannot compel clients to leave you reviews they otherwise would have not left.If you received 3 stars, thats the end of it id say.IF the client WANTS to change it they can, you cant ask them to or offer them incentive to change their review, that IS against TOS. Link to comment Share on other sites More sharing options...
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