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"Order Completion Rate" decreasing constantly


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I just want to know why my “Order Completion Rate” decreasing constantly? I had cancelled one order at 18 MAY, 2018. And a couple of days ago, my “Order Completion Rate” was 89%. After that, i never cancel any order. Even i have completed 1 order when “Order Completion Rate” was 89%. But my “Order Completion Rate” going down constantly now it’s showing 87%. Could you please let me know why it’s happening to me?

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OK for once and for all slight_smile

look at my ahem beautifull ‘illustration’.

The blue ‘1’ on the right is today. We count back to the left to days which have passed.

For the example, we assume we delivered 1 order each green day. And on the 2 red days, we have the unfortunate event of a canceled order.

Today, there are 2 canceled orders and 15 completed orders. This gives a 15/17=88%

If today is 2 days ago (on the day ‘3’), the situation is different.

We have 17 completed …


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