Removal./change of review after order cancellation

[basitali108]

hi ,
one of my orders were cancelled and the automatic 1 star review was left on my account , is it possible to remove it if the buyer agrees? Coz we both agreed on the cancellation but i forgot to send him the request to cancel the order and he cancelled it after a couple of days and it left an automatic 1 star review. Is it possible to change if the buyer contacts customer support or any other way?

[Guest offlinehelpers]

hi ,

one of my orders were cancelled and the automatic 1 star review was left on my account , is it possible to remove it if the buyer agrees? Coz we both agreed on the cancellation but i forgot to send him the request to cancel the order and he cancelled it after a couple of days and it left an automatic 1 star review. Is it possible to change if the buyer contacts customer support or any other way?

Is it possible to change if the buyer contacts customer support or any other way?

No - sorry. There’s no way to remove feedback likethat now.

[basitali108]

Is it possible to change if the buyer contacts customer support or any other way?

No - sorry. There’s no way to remove feedback likethat now.

not even if the buyer himself requests?

[Guest offlinehelpers]

not even if the buyer himself requests?

No, because it wasn’t your buyer who left the feedback, the system left it automatically because you didn’t deliver on time and your buyer got their money back.

[basitali108]

No, because it wasn’t your buyer who left the feedback, the system left it automatically because you didn’t deliver on time and your buyer got their money back.

thanks, i guess i gotta live with that