andaluzia Posted June 13, 2018 Share Posted June 13, 2018 A rating of 4.7 stars is still a positive one, I know, but I am curious on whether there still is a bug or not. Today, two clients were very happy with the delivery, we had excellent communication and yet both rated me 4.7 stars.Now I don’t even know if it’s ok to ask them or fiverr will flag my message because I ask about the rating.Do you have any idea about this? Link to comment Share on other sites More sharing options...
sabajamaldin Posted June 13, 2018 Share Posted June 13, 2018 I think you should not ask of them.Accept their point of view. Link to comment Share on other sites More sharing options...
avextor Posted June 13, 2018 Share Posted June 13, 2018 lol 4.7 bug :rofl:wait, is it 🧐 Link to comment Share on other sites More sharing options...
offlinehelpers Posted June 13, 2018 Share Posted June 13, 2018 Yes, there’s s 4.7 and a 4.3 bug on the app. 😐Best not to ask the buyer, but you could point it out to CS. Link to comment Share on other sites More sharing options...
andaluzia Posted June 13, 2018 Author Share Posted June 13, 2018 lol 4.7 bug :rofl:wait, is it 🧐According to others there is?That’s why I’m asking. Link to comment Share on other sites More sharing options...
onepaperfold Posted June 13, 2018 Share Posted June 13, 2018 lol 4.7 bug :rofl:wait, is it 🧐It might be that the two clients rated the service 5 / 5 / 4, meaning the average would be 4.7. Don’t think this is a negative rating, it’s actually quite good. Link to comment Share on other sites More sharing options...
offlinehelpers Posted June 13, 2018 Share Posted June 13, 2018 It might be that the two clients rated the service 5 / 5 / 4, meaning the average would be 4.7. Don’t think this is a negative rating, it’s actually quite good.the average would be 4.7it’s actually quite good.When we need to keep our stats at 4.8 and above? 😉 Link to comment Share on other sites More sharing options...
andaluzia Posted June 13, 2018 Author Share Posted June 13, 2018 Yes, there’s s 4.7 and a 4.3 bug on the app. 😐Best not to ask the buyer, but you could point it out to CS.Yes, there’s s 4.7 and a 4.3 bug on the app.It sucks. I know for sure that one of them was on the phone. Link to comment Share on other sites More sharing options...
onepaperfold Posted June 13, 2018 Share Posted June 13, 2018 the average would be 4.7it’s actually quite good.When we need to keep our stats at 4.8 and above? 😉When we need to keep our stats at 4.8 and above? 😉Oh, you have a point there. You know, 4,7 out of 5 doesn’t sound bad at all, though you will need 4.8 to keep your level. Link to comment Share on other sites More sharing options...
andaluzia Posted June 13, 2018 Author Share Posted June 13, 2018 the average would be 4.7it’s actually quite good.When we need to keep our stats at 4.8 and above? 😉When we need to keep our stats at 4.8 and above?Just imagine getting too many 4.3 or 4.7, not because the buyer wanted to rate it such, but because of the app. Technically they are positive, but in reality… Link to comment Share on other sites More sharing options...
offlinehelpers Posted June 13, 2018 Share Posted June 13, 2018 When we need to keep our stats at 4.8 and above? 😉Oh, you have a point there. You know, 4,7 out of 5 doesn’t sound bad at all, though you will need 4.8 to keep your level.4,7 out of 5 doesn’t sound bad at all,I wonder how many Fiverr employees had to get 96% to pass an exam? 🙂 Link to comment Share on other sites More sharing options...
onepaperfold Posted June 13, 2018 Share Posted June 13, 2018 4,7 out of 5 doesn’t sound bad at all,I wonder how many Fiverr employees had to get 96% to pass an exam? 🙂 Link to comment Share on other sites More sharing options...
avextor Posted June 13, 2018 Share Posted June 13, 2018 Yes, there’s s 4.7 and a 4.3 bug on the app. 😐Best not to ask the buyer, but you could point it out to CS.wait, I got 4.9, is that bug too ? 😱 Link to comment Share on other sites More sharing options...
offlinehelpers Posted June 13, 2018 Share Posted June 13, 2018 wait, I got 4.9, is that bug too ? 😱Haven’t heard of a 4.9 bug, but anything’s possible! 😉 Link to comment Share on other sites More sharing options...
avextor Posted June 13, 2018 Share Posted June 13, 2018 Haven’t heard of a 4.9 bug, but anything’s possible! 😉 4.9 it’s a cool bug I guess, but is there any way to fix it ? because I think, it’s stuck on my stats :rofl: Link to comment Share on other sites More sharing options...
amilaudara Posted June 13, 2018 Share Posted June 13, 2018 Yes, there’s s 4.7 and a 4.3 bug on the app. 😐Best not to ask the buyer, but you could point it out to CS.Well I can second this. My recent review also was 4.4 and the buyer is very satisfied. I asked from him and he told that he reviewed from the mobile app. He even apologized to me. Link to comment Share on other sites More sharing options...
adsensewizard Posted June 13, 2018 Share Posted June 13, 2018 Funnily enough 4.7 is not a positive review according to Fiverr. So if average rating is 4.7, you are not worthy of leveling up. And getting a 4.8 review is not possible, so only a perfect 5 is acceptable. 😂 And a lot of people are complaining about the reviews being bugged for mobile users, so 5 appears as 4.7 often. Link to comment Share on other sites More sharing options...
avextor Posted June 13, 2018 Share Posted June 13, 2018 Haven’t heard of a 4.9 bug, but anything’s possible! 😉it’s weird, the results is 4.7 but I saw on my own stats is 4.9 (on app) and the dekstop view is 5 :roll_eyes: Link to comment Share on other sites More sharing options...
offlinehelpers Posted June 13, 2018 Share Posted June 13, 2018 it’s weird, the results is 4.7 but I saw on my own stats is 4.9 (on app) and the dekstop view is 5 :roll_eyes:Sounds similar to one I had: Long story cut short - new gig, one review left, 3 different ‘scores’ depending on where you look. Which value is contributing to our overall score, and why isn’t it the same in all 3 places when our evaluations are based on decimal points? Manage sales page: 4.5 Order page: 4.3 [order%20page] Gig page: 4.4 [gig%20page] Is anyone else seeing different numbers in different places please? Is it another of these pesky bugs? They don’t seem to be able to round decimals very well. Link to comment Share on other sites More sharing options...
avextor Posted June 13, 2018 Share Posted June 13, 2018 Sounds similar to one I had: Long story cut short - new gig, one review left, 3 different ‘scores’ depending on where you look. Which value is contributing to our overall score, and why isn’t it the same in all 3 places when our evaluations are based on decimal points? Manage sales page: 4.5 [manage%20sales]Order page: 4.3 [order%20page] Gig page: 4.4 [gig%20page] Is anyone else seeing different numbers in different places please? Is it another of these pesky bugs? They don’t seem to be able to round decimals very well.You got that bug too, then what happened after you report it to cs ? or should I report it to cs too ? 😮 Link to comment Share on other sites More sharing options...
offlinehelpers Posted June 13, 2018 Share Posted June 13, 2018 You got that bug too, then what happened after you report it to cs ? or should I report it to cs too ? 😮then what happened after you report it to cs ?It went to technical support - my ticket’s still open - haven’t heard anything else back. Link to comment Share on other sites More sharing options...
avextor Posted June 13, 2018 Share Posted June 13, 2018 then what happened after you report it to cs ?It went to technical support - my ticket’s still open - haven’t heard anything else back.Hopefully they will fix it soon, I believe they can do it 😎 Link to comment Share on other sites More sharing options...
theratypist Posted June 13, 2018 Share Posted June 13, 2018 This is interesting. I don’t know if there is a bug but I had a client rate me 4.7 (5 / 5 / and 4 stars at the buy again or recommend) but was very happy with delivery and even reached out to me for another order right after. It also shows 4.5 in the desktop similar to @offlinehelpers other post on it. I didn’t bother to ask any clarifications on the rating because I found it positive enough and I have several other 5 star reviews to cover it up. But knowing how maintaining a rating of 4.8 and above is the only way to let the Fiverr system deem us worthy of our levels, any sort of bug with the rating system (should there really be one) be addressed immediately. Link to comment Share on other sites More sharing options...
cyaxrex Posted June 13, 2018 Share Posted June 13, 2018 Hopefully they will fix it soon, I believe they can do it 😎Hopefully they will fix it soon, I believe they can do it 😎I said that to myself last November. Now I get more 4.7 ratings than ever! Link to comment Share on other sites More sharing options...
nikavoice Posted June 13, 2018 Share Posted June 13, 2018 4,7 out of 5 doesn’t sound bad at all,I wonder how many Fiverr employees had to get 96% to pass an exam? 🙂Are you still having issues? Link to comment Share on other sites More sharing options...
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