minahilahmad42 Posted June 5, 2018 Share Posted June 5, 2018 My response time has increased suddenly from 1 hour to 20 Hours and now “more than a week.” I was constantly responding all the messages within an hour. Can anyone please guide what I have done wrong or why is this happening?Please help, I am so worried. Link to comment Share on other sites More sharing options...
theratypist Posted June 5, 2018 Share Posted June 5, 2018 I’ve had a problem with my response time too. In the app it says 1 hour, but on desktop it’s 9 hours and in red. I don’t know what happened since I usually respond within an hour and if that isn’t the case, the latest I would reply would be 3-5 hours, but nothing close to 9 hours.It’s okay what matters more is your response rate which you should at best keep above 90% Link to comment Share on other sites More sharing options...
minahilahmad42 Posted June 5, 2018 Author Share Posted June 5, 2018 I’ve had a problem with my response time too. In the app it says 1 hour, but on desktop it’s 9 hours and in red. I don’t know what happened since I usually respond within an hour and if that isn’t the case, the latest I would reply would be 3-5 hours, but nothing close to 9 hours.It’s okay what matters more is your response rate which you should at best keep above 90%okay what matters more is your response rate which yoExactly, same case with me. In mobile app, it shows the 1 hour but on laptop it says “more than one week.”My response rate is 100% btw Link to comment Share on other sites More sharing options...
theratypist Posted June 5, 2018 Share Posted June 5, 2018 okay what matters more is your response rate which yoExactly, same case with me. In mobile app, it shows the 1 hour but on laptop it says “more than one week.”My response rate is 100% btwI guess it’s some bug or something… Or I don’t know what Fiverr is calculating or basing on with regards to our response time on the desktop.On the other hand, it’s great that your response rate is at 100% – at least this one isn’t bugged as it would greatly affect our stats and levels. Link to comment Share on other sites More sharing options...
polash007k Posted June 5, 2018 Share Posted June 5, 2018 that’s a real problem !!! Link to comment Share on other sites More sharing options...
minahilahmad42 Posted June 5, 2018 Author Share Posted June 5, 2018 that’s a real problem !!!But how can i resolve it? Link to comment Share on other sites More sharing options...
kmahrukh421 Posted June 5, 2018 Share Posted June 5, 2018 yepp same problem here too 😦 Link to comment Share on other sites More sharing options...
polash007k Posted June 5, 2018 Share Posted June 5, 2018 But how can i resolve it?when your buyer contact you make sure you reply their message instant. And that’s the only way to make your response rate less then 1 hour. Link to comment Share on other sites More sharing options...
polash007k Posted June 5, 2018 Share Posted June 5, 2018 yepp same problem here too 😦you did a lot of works you didn’t have to worry about this dame things. Just boost your sales good luck for you Link to comment Share on other sites More sharing options...
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