lesliecarron Posted May 31, 2018 Share Posted May 31, 2018 Does anyone have an issue with requests not showing up in the “My Activities” section of Fiverr’s Help Centre? I sent a request and it said it was received but it’s not showing up (all my past requests are there though). This happened once before I simply sent the request a 2nd time, at which point it did show up.On the other hand, they tell you not to send a request multiple times. Should I resend it if it’s not showing up in “My Activities”? Link to comment Share on other sites More sharing options...
nikavoice Posted May 31, 2018 Share Posted May 31, 2018 Yup! It’s a 🐞I submitted a ticket yesterday, it confirmed it went through, but it didn’t.Checked my activities after 5-minutes it was nowhere to be found.So, I submitted it again and this time it went through successfully. :ok_hand:t4:To confirm I didn’t create doubles, I checked my activities again today.I only see the one ticket. Link to comment Share on other sites More sharing options...
lesliecarron Posted May 31, 2018 Author Share Posted May 31, 2018 Yup! It’s a 🐞I submitted a ticket yesterday, it confirmed it went through, but it didn’t.Checked my activities after 5-minutes it was nowhere to be found.So, I submitted it again and this time it went through successfully. :ok_hand:t4:To confirm I didn’t create doubles, I checked my activities again today.I only see the one ticket.I’ve tried submitting a ticket 3 or 4 times today, been hours since the last try and still nothing is showing up in my activities. Guess I’ll keep trying haha! Link to comment Share on other sites More sharing options...
nikavoice Posted May 31, 2018 Share Posted May 31, 2018 I’ve tried submitting a ticket 3 or 4 times today, been hours since the last try and still nothing is showing up in my activities. Guess I’ll keep trying haha!Yikes! Try sending the request to support@fiverr.com to see if it shows up.I know it’s a pain in the hiney but it’s worth a shot. 😅 Link to comment Share on other sites More sharing options...
lesliecarron Posted May 31, 2018 Author Share Posted May 31, 2018 Yikes! Try sending the request to support@fiverr.com to see if it shows up.I know it’s a pain in the hiney but it’s worth a shot. 😅Thanks, I’ll try that! Link to comment Share on other sites More sharing options...
sandm4n Posted May 31, 2018 Share Posted May 31, 2018 I’ve tried submitting a ticket 3 or 4 times today, been hours since the last try and still nothing is showing up in my activities. Guess I’ll keep trying haha!Maybe this can also help, it seems to be the same issue. Hello people, I am faced with an issue with one of my orders. I want assistance / mediation in cancelling this order because I can’t seem to be able to come to an agreement with the client. My issue is that when I try to contact support, a ticket is not getting generated (no ticket umber / no confirmation e-mail). I am simply getting a message which says that the request has been received by support. That’s all. my dashboard for support queries is also not getting updated. I feel helpless and… Link to comment Share on other sites More sharing options...
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