solution_hub Posted May 29, 2018 Share Posted May 29, 2018 One of my buyer canceled order while he was satisfied with my work progress and today I received notification Fiverr customer support canceled your order. The delivery time was one month and I have spent 12 days when he got progress he canceled the order without any reason. 😦What I have to do now? Link to comment Share on other sites More sharing options...
cheyennewriter Posted May 29, 2018 Share Posted May 29, 2018 You already did some of the work, so definitely contact customer support. Link to comment Share on other sites More sharing options...
memahr Posted May 29, 2018 Share Posted May 29, 2018 yes it happen with me also i think they are scam buyer Link to comment Share on other sites More sharing options...
shoaybul_islam Posted May 29, 2018 Share Posted May 29, 2018 contact fiverr customer support. Link to comment Share on other sites More sharing options...
solution_hub Posted May 29, 2018 Author Share Posted May 29, 2018 yes it happen with me also i think they are scam buyerone day ago he said he is satisfied Link to comment Share on other sites More sharing options...
solution_hub Posted May 29, 2018 Author Share Posted May 29, 2018 contact fiverr customer support.What I ask to fiverr customer support please guide me? Link to comment Share on other sites More sharing options...
polash007k Posted May 29, 2018 Share Posted May 29, 2018 Then give your buyer a reason:rofl:😉 for cancelled your order. Report about that person on fiverr support they will help you to get some incentive Link to comment Share on other sites More sharing options...
memahr Posted May 29, 2018 Share Posted May 29, 2018 one day ago he said he is satisfiedi worked on her order for 25 days and made her order she is happy and offer me tip at the end she cancelled the order really put bad-effect on my profile Link to comment Share on other sites More sharing options...
solution_hub Posted May 29, 2018 Author Share Posted May 29, 2018 i worked on her order for 25 days and made her order she is happy and offer me tip at the end she cancelled the order really put bad-effect on my profilesame here my profile rating decreased. Link to comment Share on other sites More sharing options...
memahr Posted May 29, 2018 Share Posted May 29, 2018 same here my profile rating decreased.yes exactly we are new seller and hesitate to go with customer support , i think its the best way to avoid such kind of buyers and report to support system Link to comment Share on other sites More sharing options...
shubhamdahale Posted May 29, 2018 Share Posted May 29, 2018 same here my profile rating decreased.can you access his profile or send him messages ? if not then he is banned by fiverr Link to comment Share on other sites More sharing options...
solution_hub Posted May 29, 2018 Author Share Posted May 29, 2018 can you access his profile or send him messages ? if not then he is banned by fiverrabc may not be contacted at this time this message showing. Link to comment Share on other sites More sharing options...
shubhamdahale Posted May 29, 2018 Share Posted May 29, 2018 abc may not be contacted at this time this message showing.Then his is banned i think he filed a chargeback thats why what was the amount of order ? Link to comment Share on other sites More sharing options...
solution_hub Posted May 29, 2018 Author Share Posted May 29, 2018 Then his is banned i think he filed a chargeback thats why what was the amount of order ?Can’t access there account, project was final $250 but he accept my offer only $100 he said I will place order in next month because he is getting error in their credit card. Link to comment Share on other sites More sharing options...
solution_hub Posted May 29, 2018 Author Share Posted May 29, 2018 Then his is banned i think he filed a chargeback thats why what was the amount of order ?can you please explain “filed a chargeback”? Link to comment Share on other sites More sharing options...
shubhamdahale Posted May 29, 2018 Share Posted May 29, 2018 can you please explain “filed a chargeback”?Sure here you can get more info As the issue of Paypal chargebacks has been discussed a lot recently including the horrible situation of a large chargeback for one Forum regular, I decided to spend a bit of time looking into them to see what I can find out, what other freelance platforms do and to try and put together some advice on how to avoid them as much as possible. Brace yourself, it’s a long one! In this post I will be summarizing and clarifying some of the content of other websites and their terms and conditions, for… Link to comment Share on other sites More sharing options...
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