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An order cancellation, how much affect on account?


sohel1365

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On an average you can afford one cancellation if you get 10 orders in last 60 days, more than that will cause your ‘Order Completion Rate’ below 90% and result in level demotion. In simple words 1 cancellation per 10 order.
Avoid cancellation as much as possible.

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It’s depend on your cancellation method. If buyer cancel your order, I think it doesn’t hurt to sales. But if you are cancel (seller), it will really bad to your sales.

Who said? Every cancellation, mutual or not will have an adverse effect on your account.

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