Gigs paid to install website, after paying he deletes my website

[sarahmooizicht]

helli i paid 5 gigs to install a website for som details i would have to pay 5 more.
But he did not do the details . Now he deleted my whole website.
can fiverr help me?

[hotwebideas]

That’s terrible. Let me offer a word of advice. Whenever someone, Fiverr or anywhere else, builds you a website, ask for total control of your website and then change the password immediately. I have been designing websites for 16 years and I encourage my clients to do this after the project is completed. It is the right thing to do.



Sorry you are going through this. I am sure it is stressful.

Bruce

[magisworks]

Yeah that’s just so terrible and underhanded, as OBG advised contact customer support for this.

[shawnecannon]

wow, im sorry to hear that. I hope you can clear things up.

[kim_talented]

That’s terrible. Hope you had a backup somewhere…



Here are my suggestions on how to handle:

• Immediately change all your passwords related to your site.
  
• Contact Fiverr Support and report the seller.
  
• Contact your hosting site’s Support team; advise them that your account has been compromised. Perhaps they may be able to retrieve your site.
  
  
  
  In future, never give access to a Live version of your site. You should either create a test copy where the seller can work. Or, send them the web files and let them return to you when they’re done.
  
  
  
  I have a web design gig and I always give my buyers the option of giving access or sending web files…
  
  
  
  Kim