Order problem that cant see the order

[ahmedtonmoy]

i am seeing a order in my gig. but there is no order in my gig . so what can i do ?..

[ahmedtonmoy]

[Anna]

problem.PNG1284×234 5.7 KB

Do you still have an open order that wasn’t marked as complete?

[ahmedtonmoy]

Do you still have an open order that wasn’t marked as complete?

hi! no … i dont have any order in my gig

[Anna]

hi! no … i dont have any order in my gig

Clear your browser, cache and cookies. If it’s still there it might be a technical glitch. You will need to contact customer support for assistance. Good luck 😉

[ahmedtonmoy]

Clear your browser, cache and cookies. If it’s still there it might be a technical glitch. You will need to contact customer support for assistance. Good luck 😉

i was contact . but they didnot reply yet

[Anna]

i was contact . but they didnot reply yet

There was a recent issue with the ticket system. You might want to try again. If the ticket is still there you can follow up on it instead of sending a new one.

[ahmedtonmoy]

There was a recent issue with the ticket system. You might want to try again. If the ticket is still there you can follow up on it instead of sending a new one.

i am not clear what you said

[theratypist]

i am not clear what you said

she means if you can see the message you sent in to Customer Support, you can create a follow up message on that. If you don’t see the message, you can create a new one. (This may be due to the Customer Support system having technical issues)