slavikbass Posted May 18, 2018 Share Posted May 18, 2018 The situation is such. It seems to me that the client is talking a little disparagingly. 2. He made an order in another Gig. I asked to cancel this Gig and make an order in a more suitable Gig. For one reason or another, I did a cancelation twice, but the buyer refuses to accept the cancellation. He still requests to complete his order. And it seems to me that it requires it only to put a bad review.How to get a customer to accept a cancellation? Thanks. Link to comment Share on other sites More sharing options...
fastcopywriter Posted May 18, 2018 Share Posted May 18, 2018 The situation is such. It seems to me that the client is talking a little disparagingly. 2. He made an order in another Gig. I asked to cancel this Gig and make an order in a more suitable Gig. For one reason or another, I did a cancelation twice, but the buyer refuses to accept the cancellation. He still requests to complete his order. And it seems to me that it requires it only to put a bad review.How to get a customer to accept a cancellation? Thanks.How to get a customer to accept a cancellation?If the customer won’t accept the cancellation, you click “resolution center” and ask customer service to cancel for you. 2 Link to comment Share on other sites More sharing options...
slavikbass Posted May 18, 2018 Author Share Posted May 18, 2018 How to get a customer to accept a cancellation?If the customer won’t accept the cancellation, you click “resolution center” and ask customer service to cancel for you.yes, I understand, but what cause to name? Link to comment Share on other sites More sharing options...
misscrystal Posted May 18, 2018 Share Posted May 18, 2018 yes, I understand, but what cause to name?They don’t need to know any reason. Just say Please cancel this order, thank you.Or you could say Please cancel this order as this is not something I feel I can do, thank you. 2 Link to comment Share on other sites More sharing options...
slavikbass Posted May 18, 2018 Author Share Posted May 18, 2018 They don’t need to know any reason. Just say Please cancel this order, thank you.Or you could say Please cancel this order as this is not something I feel I can do, thank you.Please cancel this order, thank you.Did it as you advised. Thank you. 2 Link to comment Share on other sites More sharing options...
slavikbass Posted May 19, 2018 Author Share Posted May 19, 2018 You know 😀, I did it.I wrote to customer support ''Please cancel this order, thank you"customer support - “Before we cancel this order for you, I would kindly ask you to notify your buyer that you won’t be able to complete it.”I wrote this warning to the buyer (already in third)Buyer cancel his order and left one strar reviewcustomer support - “You are very welcome. We are glad we could help.”All very g r e a t :rofl: 3 Link to comment Share on other sites More sharing options...
rahulgraphics Posted May 19, 2018 Share Posted May 19, 2018 You know 😀, I did it.I wrote to customer support ''Please cancel this order, thank you"customer support - “Before we cancel this order for you, I would kindly ask you to notify your buyer that you won’t be able to complete it.”I wrote this warning to the buyer (already in third)Buyer cancel his order and left one strar reviewcustomer support - “You are very welcome. We are glad we could help.”All very g r e a t :rofl: Link to comment Share on other sites More sharing options...
cre8iveartwork Posted May 19, 2018 Share Posted May 19, 2018 You know 😀, I did it.I wrote to customer support ''Please cancel this order, thank you"customer support - “Before we cancel this order for you, I would kindly ask you to notify your buyer that you won’t be able to complete it.”I wrote this warning to the buyer (already in third)Buyer cancel his order and left one strar reviewcustomer support - “You are very welcome. We are glad we could help.”All very g r e a t :rofl:‘’ Cancelled order. Seller failed to deliver on time! ‘’It seems like support didn’t cancel the order … 1 Link to comment Share on other sites More sharing options...
somerandomguy83 Posted May 20, 2018 Share Posted May 20, 2018 ‘’ Cancelled order. Seller failed to deliver on time! ‘’It seems like support didn’t cancel the order …Such is sellers life on fiverr. Link to comment Share on other sites More sharing options...
slavikbass Posted May 20, 2018 Author Share Posted May 20, 2018 All Ok. But It’s bad that I can not leave a response to his review. Link to comment Share on other sites More sharing options...
cheyennewriter Posted May 20, 2018 Share Posted May 20, 2018 All Ok. But It’s bad that I can not leave a response to his review.I’m surprised Fiverr is letting the review appear on your page. That’s really unfair. 3 Link to comment Share on other sites More sharing options...
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