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Ok then if you think that it is an equal number of chargebacks between fiverr and Apple that is your opinion.

It is not attorneys who do this btw.

Ok then if you think that it is an equal number of chargebacks between fiverr and Apple that is your opinion.

I never said anything of the kind, those are your words.

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I don’t know what he does and neither do you. Attorneys are not experts in credit card processing usually.

Yes but the difference is that I don’t pretend to know. I readily admit what I don’t know. Just a week ago you told me all about how advertising doesn’t work because you apparently used to sell that as well. I politely did not mention that I had been in that business for 20 years when you were born.

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Yes but the difference is that I don’t pretend to know. I readily admit what I don’t know. Just a week ago you told me all about how advertising doesn’t work because you apparently used to sell that as well. I politely did not mention that I had been in that business for 20 years when you were born.

Yes but the difference is that I don’t pretend to know.

I do know, if you don’t want to accept that it’s your choice.

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Which site has more unhappy buyers, Apple or fiverr? Use common sense.

Which company is more likely to have a high number of chargebacks, both legitimate and fraudulent, Apple or fiverr?

I mean, the real point is that not contesting chargebacks at all is not a real agreement. It’s a concede. One at this point can and should be renegotiated. IF in fact that is the agreement.

It doesn’t matter the amount of legitimate and illegitimate chargebacks whatever that number may be. If Fiverr can prove they are illegitimate, then Fiverr (and therefore the seller) keeps the money. That’s the way it works on pretty much every site I’ve ever purchased or sold on. If that’s not similar or same as the agreement Fiverr has, then they dont have an agreement at all. And they CAN and SHOULD fix that.

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Yes but the difference is that I don’t pretend to know.

I do know, if you don’t want to accept that it’s your choice.

I do know, if you don’t want to accept that it’s your choice.

I don’t understand if you are a renowned banking expert as well as an advertising specialist, why are you selling spells to make people rich, all the time complaining that your business is off. Think about that.

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I mean, the real point is that not contesting chargebacks at all is not a real agreement. It’s a concede. One at this point can and should be renegotiated. IF in fact that is the agreement.

It doesn’t matter the amount of legitimate and illegitimate chargebacks whatever that number may be. If Fiverr can prove they are illegitimate, then Fiverr (and therefore the seller) keeps the money. That’s the way it works on pretty much every site I’ve ever purchased or sold on. If that’s not similar or same as the agreement Fiverr has, then they dont have an agreement at all. And they CAN and SHOULD fix that.

It doesn’t matter the amount of legitimate and illegitimate chargebacks whatever that number may be.

Try telling that to credit card processing companies.

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It doesn’t matter the amount of legitimate and illegitimate chargebacks whatever that number may be.

Try telling that to credit card processing companies.

Try telling that to credit card processing companies.

Many have and have succeeded in doing so. Which is why the online market place is what it is. That’s pretty much standard. For almost every successful commercial website.

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If fiverr started contesting all the chargebacks they get they would quickly be denied processing due to the nature of the business, having hundreds of thousands of independent sellers worldwide.

Please provide one shred of evidence to substantiate that.

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If fiverr started contesting all the chargebacks they get they would quickly be denied processing due to the nature of the business, having hundreds of thousands of independent sellers worldwide.

They don’t have to contest all of them. Only the illegitimate ones. Like every website does.

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This ordeal has been experienced by many other Fiverr fellow mates. Even I have experienced this issue, wherein the buyer requested to cancel the order after 6 months. There should be terms that buyer should be able to cancel the order within certain time frame. I hope that Fiverr finds resolution for this soon so that it works in the favour of sellers too.

There should be terms that buyer should be able to cancel the order within certain time frame.

Yes @sanjayy_86 I appreciate your opinion. Fiverr should find resolution to fix this horrible issue.

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They must get a lot of chargebacks, so they can’t spend resources on counter claiming them at a seller’s request.

I have seen people mention that support does sometimes show real support and pay you back some of the stolen money. So might want to ask about that.

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And now I owe the company/client $144,

I don’t understand. You do legal research, so did you pay someone else $144 because to do legal research because the order was worth $180 and you were going to make a profit?

Or is your Fiverr balance -$180 or -$144? This has been known to happen, it simply means you’ll have to keep delivering orders until you balance is $0 again.

The problem is PayPal, they allow anyone to cancel a transaction. Other times the issue is someone used a stolen credit card or PayPal account to place an order.

Anyway, your story is why I don’t want $180 orders. I’m perfectly happy with $10, $20, $30. Sometimes $50. I also like lots of orders from different people to spread the risk. So far, I can’t remember the last PayPal chargeback I suffered.

Well now I’ve learnt my lesson. Lol. I basically have to work for free till I clear that balance. Either that or I just open a new account. lol

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Fiverr is making it so easy for buyers to get their money back. And they’re doing it without asking questions. If the buyers are to blame, Fiverr and Paypal should at least make sure that the buyers allegations are true. For instance, If they had gone through our conversation, they would have certainly seen that a service was ordered by the real buyer do to the nature of the order and the person involved. But no, Paypal says there’s credit card fraud, and Fiverr accepts. Lol. If these guys don’t find a solution to these, buyers will start getting smart and we are going to have a lot of problem as sellers.

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Well now I’ve learnt my lesson. Lol. I basically have to work for free till I clear that balance. Either that or I just open a new account. lol

I know where you’re coming from. Refunds were the bane of my existence. They used to make me extremely angry, I had HUGE anger management problems and got a few account warnings.

It took me a while to stop internalizing those refunds as personal attacks, to accept them as the price of doing business, to even tell the buyer, “I’m sorry you didn’t like my work, here’s your refund.” Doing that improved things amazingly, some of those buyers even came back.

I agree that Fiverr makes it too easy for the buyers, but it is what it is. My advice is never accept a large order from a new client. I think you have a $50 package, let them order that before they ask you to do something worth $180. The good news most buyers aren’t like that, and your category won’t attract as many refund requests as those that do logos and other artistic things.

Mod Note: Post edited

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