madyr9228 Posted April 30, 2018 Share Posted April 30, 2018 Um… I have $815 in pending clearance… Just got online and saw I had $0 pending clearance?What is going on?Can anyone calm me down before I have a heart attack?I’ve earned over 21k here and it’s saying it’s less than 1k now… What is going on! 😨 3 Link to comment Share on other sites More sharing options...
jcmcbride Posted April 30, 2018 Share Posted April 30, 2018 I’m experiencing the same bug. All of my pending clearance funds are gone and my lifetime earnings are all screwed up. I’m assuming it’s just a bug and it will be corrected shortly. I’m going to file a ticket with CS, you may want to do the same. 3 Link to comment Share on other sites More sharing options...
madyr9228 Posted April 30, 2018 Author Share Posted April 30, 2018 I’m experiencing the same bug. All of my pending clearance funds are gone and my lifetime earnings are all screwed up. I’m assuming it’s just a bug and it will be corrected shortly. I’m going to file a ticket with CS, you may want to do the same.Hallelujah. 🙌Not that there is a bug, but that I am not the only one. I am sending a ticket now.🍀Hopefully this will all be figured out soon. I thought i’d been hacked or something and was in a complete panic. :woman_facepalming: 1 Link to comment Share on other sites More sharing options...
purpledog32 Posted April 30, 2018 Share Posted April 30, 2018 Just had the same thing happen to me too!! I contacted customer support…waiting for response. I think if Fiverr was to set tougher standards for sellers…it would probably be a good idea for them to get their own crap together. My lifetime income is totally messed up too! 2 Link to comment Share on other sites More sharing options...
jcmcbride Posted April 30, 2018 Share Posted April 30, 2018 Hallelujah. 🙌Not that there is a bug, but that I am not the only one. I am sending a ticket now.🍀Hopefully this will all be figured out soon. I thought i’d been hacked or something and was in a complete panic. :woman_facepalming:I feel the same way @madyr9228. I was happy when I went to the forum and someone else was having the same issue. I wasn’t happy that there was an issue, just that I wasn’t the only one. 1 Link to comment Share on other sites More sharing options...
madyr9228 Posted April 30, 2018 Author Share Posted April 30, 2018 Just had the same thing happen to me too!! I contacted customer support…waiting for response. I think if Fiverr was to set tougher standards for sellers…it would probably be a good idea for them to get their own crap together. My lifetime income is totally messed up too!I feel like it is going to get fixed then if enough people are sending tickets. I am sure they are aware of it already (hopefully).I’ve worked so hard this month dealing with both horrible clients and long orders, I don’t want to feel stressed that my work was for nothing! Haha. Link to comment Share on other sites More sharing options...
carmenligato2 Posted May 1, 2018 Share Posted May 1, 2018 I had something not quite the same but related happen. All my funds appear to be there correctly, but when I went to transfer money to my PayPal account, the button is disabled and a hover message says “Withdrawal in Progress”…except I hadn’t put it in! My last transfer was on 18 April and that worked just fine and is all cleared. I sent in a report to CS and am waiting on a response. I’m also waiting on grocery shopping since that’s what I needed the money for 🙂 Also the Direct Deposit button is disabled and the hover message says “Application in process” which is news to me since I never applied! I hope they work all this out and it’s just a bug, not someone hacking into my account (yes, I changed the password right away!) Link to comment Share on other sites More sharing options...
catwriter Posted May 1, 2018 Share Posted May 1, 2018 Hey @madyr9228, perhaps you should remove the amounts? It’s going to be sorted, and you don’t want potential thieves to know you have $$ in your account. Link to comment Share on other sites More sharing options...
fastcopywriter Posted April 30, 2019 Share Posted April 30, 2019 This happened to me today. It happened hours after I withdrew $260. I hope it’s temporary. I sent a note to CS. I hope they can help.I had $220 in pending clearance that just became $0. This is very scary. Link to comment Share on other sites More sharing options...
deniskralj Posted April 30, 2019 Share Posted April 30, 2019 I’m experiencing the same problem. Just sent a ticket a few minutes ago. Link to comment Share on other sites More sharing options...
samiulkareem Posted April 30, 2019 Share Posted April 30, 2019 Having the same problem on my account too! Sent a ticket to Customer Support few moments ago! Hope everything gets back to normal! Link to comment Share on other sites More sharing options...
fastcopywriter Posted May 2, 2019 Share Posted May 2, 2019 I’m seeing this now!Why is the figure on the green box different from “available for withdrawal”? They should be the same!UPDATE! THE PROBLEM WENT AWAY, NOW IT MATCHES. Link to comment Share on other sites More sharing options...
misscrystal Posted May 2, 2019 Share Posted May 2, 2019 I’m seeing this now!Why is the figure on the green box different from “available for withdrawal”? They should be the same!UPDATE! THE PROBLEM WENT AWAY, NOW IT MATCHES.That happens to me all the time. One time it never got to be the same number after a few days so customer support fixed it. It usually gets to be the same number after about 6 hours.First the green number updates but it doesn’t transfer into your available funds quickly. Link to comment Share on other sites More sharing options...
fastcopywriter Posted May 2, 2019 Share Posted May 2, 2019 That happens to me all the time. One time it never got to be the same number after a few days so customer support fixed it. It usually gets to be the same number after about 6 hours.First the green number updates but it doesn’t transfer into your available funds quickly.Well, it seems the problem went away. Now both numbers are at $120 like they should be.Usually my transfers are very fast. Sometimes I don’t mind paying PayPal’s 1% fee for immediate transfers as opposed to waiting 1-business day. 1 Link to comment Share on other sites More sharing options...
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