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I'm so sad, Why are people doing this?


rmstdesign
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On 4/18/2018 at 1:58 AM, uxreview said:

If you did the job why did you accept the cancellation?

The timestamp is like 1 minute apart

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On 4/18/2018 at 2:01 AM, misscrystal said:

Did you do the job? Why did he want to cancel?

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I’m so said with this order. 😥

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I had a worst experience…
A returning buyer got some issues while ordering a gig.
He ordered the same gig 3 times in the same second

He kept the 3rd order but I had to agreed on 2 cancellations
😦

sorry for your rating. when you work hard, seeing your rating to be lowered like this is not motivating 😦

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I’m sorry that you had such a bad experience.
Bear with it and move on, at least after 60 days this cancellation will be out of the metric.
Honestly fiverr should exclude the cancellation by buyer’s mistake from the seller’s analytic. I hope the staffs will come up with a solution soon.

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I’m sorry that you had such a bad experience.

Bear with it and move on, at least after 60 days this cancellation will be out of the metric.

Honestly fiverr should exclude the cancellation by buyer’s mistake from the seller’s analytic. I hope the staffs will come up with a solution soon.

fiverr should exclude the cancellation by buyer’s mistake from the seller’s analytic

yes. The cancellation rate is here to reflect the seller’s quality service.

A high cancellations rate means a poor service.

So if buyer’s mistake (and system issues like my case) are included, the cancellation rate means nothing anymore. You can’t tell from it if the seller is providing a poor service, or if he’s the victim of some missclick…

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fiverr should exclude the cancellation by buyer’s mistake from the seller’s analytic

yes. The cancellation rate is here to reflect the seller’s quality service.

A high cancellations rate means a poor service.

So if buyer’s mistake (and system issues like my case) are included, the cancellation rate means nothing anymore. You can’t tell from it if the seller is providing a poor service, or if he’s the victim of some missclick…

Contact CS and ask them to cancel, this way orders complete rate will affect but gig position will be intact.

Also you should hide the buyer’s name (I guess)

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On 4/18/2018 at 3:15 AM, sparx_intros said:

Contact CS and ask them to cancel, this way orders complete rate will affect but gig position will be intact.

Also you should hide the buyer’s name (I guess)

Sorry for it.I hide that name.

On 4/18/2018 at 3:23 AM, damdsn said:

yes. The cancellation rate is here to reflect the seller’s quality service.

A high cancellations rate means a poor service.

So if buyer’s mistake (and system issues like my case) are included, the cancellation rate means nothing anymore. You can’t tell from it if the seller is providing a poor service, or if he’s the victim of some missclick…

Before this order ( Orders Completed rate 100% ) but after this order rate reduce to 67%.

Only I sad with this situation, not with buyer mistake.

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