thane37 Posted April 13, 2018 Share Posted April 13, 2018 Hi. I was using my iPad to look over one of my previous order. I wanted to send a message to the seller, but I accidentally hit the Report button, which is next to a spam button. I can’t deselect this, and I don’t want the seller’s rating to be affected. How do I undo this? The new layout is horrible, IMO. I contacted CS and I’m waiting for a reply. Any help would be appreciated. Thanks. 1 Link to comment Share on other sites More sharing options...
graphixunlimite Posted April 13, 2018 Share Posted April 13, 2018 Never had this experience. I hope the CS will help you. Link to comment Share on other sites More sharing options...
cyaxrex Posted April 13, 2018 Share Posted April 13, 2018 I guess all involved will just have to hope that the automated CS system didn’t get out of the wrong side of bed this morning… 6 Link to comment Share on other sites More sharing options...
thane37 Posted April 14, 2018 Author Share Posted April 14, 2018 Never had this experience. I hope the CS will help you.Thanks. Resolved it with CS. Link to comment Share on other sites More sharing options...
saraahh14 Posted May 1, 2018 Share Posted May 1, 2018 Accidentally I did the same with my buyer(my order was completed with the buyer). I was sending the files and accidentally clicked the spam button.I messaged customer support to resolve this issue and then message my client and send files when i hit send button warning page appeared.I am scared of warnings and do hard work to stay away the warnings from fiver but my little mistake gave me warning. Please guide what i do now ? I am not replying my buyer message because of this and waiting customer support reply. 1 Link to comment Share on other sites More sharing options...
thane37 Posted May 11, 2018 Author Share Posted May 11, 2018 Accidentally I did the same with my buyer(my order was completed with the buyer). I was sending the files and accidentally clicked the spam button.I messaged customer support to resolve this issue and then message my client and send files when i hit send button warning page appeared.I am scared of warnings and do hard work to stay away the warnings from fiver but my little mistake gave me warning. Please guide what i do now ? I am not replying my buyer message because of this and waiting customer support reply.I had it resolved by CS. They can’t undo the label, but they consider it a miss-click. 2 Link to comment Share on other sites More sharing options...
salihafatima120 Posted October 16, 2020 Share Posted October 16, 2020 Never had this experience. I hope the CS will help you.Hello, I am a seller. I had a conversation with an other seller. He messages me and I mistakenly clicked on spam. There appeared that if you want to talk to the seller you have to unblock. I clicked on unblock but it appeared as it is reported. I don’t want to report. I don’t want the sellers rating to be affected. Kindly guide me please Link to comment Share on other sites More sharing options...
graphixunlimite Posted October 17, 2020 Share Posted October 17, 2020 Hello, I am a seller. I had a conversation with an other seller. He messages me and I mistakenly clicked on spam. There appeared that if you want to talk to the seller you have to unblock. I clicked on unblock but it appeared as it is reported. I don’t want to report. I don’t want the sellers rating to be affected. Kindly guide me pleaseYou can contact CS and explain what happened. I hope they will sort it out. 1 Link to comment Share on other sites More sharing options...
salihafatima120 Posted October 17, 2020 Share Posted October 17, 2020 You can contact CS and explain what happened. I hope they will sort it out.will it affect my ratings? as I am also a seller Link to comment Share on other sites More sharing options...
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