Jump to content

Why my positive rating suddenly showing 5% even though I have 5 star rating more than 97%


Recommended Posts

I have that too, maybe someone wanted to change that to 5 (as in 5*) but forgot to get rid of the %, and the red circles appear when sellers are under the 4.8 threshold?

🙂 that also could happen. But it’s supposed to show percentage and it happened today only. I have raised a support ticket and waiting for their reply. If it gets resolved ,I will update it in the forum.

  • Like 1
Link to comment
Share on other sites

I have 1300+ positive rating average 5.0

Okay, then it´s not that either, unless it´s the 60-day average of the level evaluation requirements which is being displayed? Well, either way, I hope eswarikamireddy will get a reply with an explanation of this bug.

Link to comment
Share on other sites

With the support team help, it got fixed. I should have tried this before raising a request. I hope it will work for you too with below steps.

Thank you for following up. I apologize for the inconvenience caused. So we can help you further, could you please follow these steps:

  1. Go to your phone setting/Applications/Fiverr
  2. Clear Data, Clear Cache
  3. Uninstall and reinstall the Application.

Please, let us know if there is still issue present after these steps are done.

If not, so that our Mobile developers can review the issue you are experiencing, can you forward the following info?

iOS/Android Version (7.1, 7.1.3 etc.)
iOS/Android Device (iPhone 4, 5, 5s, 5c, etc.)
Is your device Jailbroken/Rooted??
App version (You can find this out by going to Version History section on the Fiverr app in the App Store)

  • Like 2
Link to comment
Share on other sites

With the support team help, it got fixed. I should have tried this before raising a request. I hope it will work for you too with below steps.

Thank you for following up. I apologize for the inconvenience caused. So we can help you further, could you please follow these steps:

  1. Go to your phone setting/Applications/Fiverr
  2. Clear Data, Clear Cache
  3. Uninstall and reinstall the Application.

Please, let us know if there is still issue present after these steps are done.

If not, so that our Mobile developers can review the issue you are experiencing, can you forward the following info?

iOS/Android Version (7.1, 7.1.3 etc.)

iOS/Android Device (iPhone 4, 5, 5s, 5c, etc.)

Is your device Jailbroken/Rooted??

App version (You can find this out by going to Version History section on the Fiverr app in the App Store)

Well, that worked, thank you! And seems my idea wasn´t that bad after all 😛

rate.png.f9ecfcf45e2263eeb2e294cbaa4abba8.png

Also, April 15… ? :thinking: Yep, SLD update lol.

Link to comment
Share on other sites

Didn’t get you. April 15?

I am going to celebrate my 1st anniversary with Fiverr in 3 days.😜

Is that what you are looking there?

No, the date of my screenshot. If I´m not mistaken, it´s April 12 today. 😉

Just a joke. It doesn´t have the (x)xx% now but the x.x stars rating, at least on my updated app, an update for the next Level Evalulation Day, April 15.

  • Like 2
Link to comment
Share on other sites

With the support team help, it got fixed. I should have tried this before raising a request. I hope it will work for you too with below steps.

Thank you for following up. I apologize for the inconvenience caused. So we can help you further, could you please follow these steps:

  1. Go to your phone setting/Applications/Fiverr
  2. Clear Data, Clear Cache
  3. Uninstall and reinstall the Application.

Please, let us know if there is still issue present after these steps are done.

If not, so that our Mobile developers can review the issue you are experiencing, can you forward the following info?

iOS/Android Version (7.1, 7.1.3 etc.)

iOS/Android Device (iPhone 4, 5, 5s, 5c, etc.)

Is your device Jailbroken/Rooted??

App version (You can find this out by going to Version History section on the Fiverr app in the App Store)

Worked… Thank you.

  • Like 1
Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

×
×
  • Create New...