"Order completed rate go back 100%" after 60 days

[ssajidsharif]

One order i delivered late then buyer cancel and my order completed rate is go down 100% to 67%.
After 60 days it will to go back 100%.

[danielabendroth]

It’s the average of your orders in the past 60 days. I believe that is based on when the order was completed, but I’m not sure. So if you have no late orders in the next 60 days, it will go back up.