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Is there any possibility that the buyer itself can edit their Feedback?


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If Buyer gives less than 5 stars review By mistake. and “He/She says I have given this review by mistake. How can I modify the review again.” so is there any way Buyer can modify review by himself without sending “Review Modification request” to the buyer from our side? Need Suggestions. Thank you

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No they can’t edit it unless you send a request for that in the resolution center.

If Buyer by Mistake give less than 5 stars review. then he/she cannot change it by himself? or there is any other solution present without sending him/her review modification request?

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If Buyer by Mistake give less than 5 stars review. then he/she cannot change it by himself? or there is any other solution present without sending him/her review modification request?

If Buyer by Mistake give less than 5 stars review.

Sellers are not entitled to 5-star reviews. Reviews of less than 5 stars are rarely a mistake.

can buyer modify review by contacting with customer support?

No. Customer Support does not change seller reviews. If a buyer leaves a review, that is the review you keep. As @misscrystal noted, you can request that a buyer changes a review, but they do not have to accept your request.

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All you have to do is go to resolution center and request order feedback revision. If you are 100% sure that this was a mistake contact the buyer to accept the request and post his 5 stars review.

This happened to me once before and the buyer changed his review from 4.5-stars to 5-stars.

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Guest offlinehelpers

Can you please think reverse! buyer rated 5-star review. Can s/he, later on, edit it to less than 5 stars?

Can s/he, later on, edit it to less than 5 stars?

No - not without you, as the seller, initiating it, which I presume you wouldn’t do. 😉

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