corinapariza Posted March 29, 2018 Share Posted March 29, 2018 … and the problem is done ] Link to comment Share on other sites More sharing options...
catwriter Posted March 29, 2018 Share Posted March 29, 2018 Delivery time is for orders delivered on time, not for conversation with your buyers.Did you have any late deliveries in the last 60 days? Link to comment Share on other sites More sharing options...
usman_anwar1 Posted March 29, 2018 Share Posted March 29, 2018 delivery time is most important for your profile if you lose your delivery time you don’t do anything about your work Link to comment Share on other sites More sharing options...
usman_anwar1 Posted March 29, 2018 Share Posted March 29, 2018 no its not fiverr policy you check again Link to comment Share on other sites More sharing options...
corinapariza Posted March 29, 2018 Author Share Posted March 29, 2018 no its not fiverr policy you check againI do not understand what you write.I have never been late in delivering a gig.What is Not Fiverr Policy?Complete sentences please. Link to comment Share on other sites More sharing options...
offlinehelpers Posted March 29, 2018 Share Posted March 29, 2018 I do not understand what you write.I have never been late in delivering a gig.What is Not Fiverr Policy?Complete sentences please.Are you talking about delivery time or response time please which has dropped?If it’s delivery time it only refers to orders, not conversations via messaging.If it’s your response rate which has dropped then that refers to the number of first messages you responded to within 24 hours.If neither of these is the case, then you need to ask CS. ☀️ Link to comment Share on other sites More sharing options...
corinapariza Posted March 29, 2018 Author Share Posted March 29, 2018 Are you talking about delivery time or response time please which has dropped?If it’s delivery time it only refers to orders, not conversations via messaging.If it’s your response rate which has dropped then that refers to the number of first messages you responded to within 24 hours.If neither of these is the case, then you need to ask CS. ☀️It is the response rate - it has been longer than 24hr and it isn’t going back to 100%I sent an email to CS but Fiverr seems very unresponsive in general.Thank you very much Link to comment Share on other sites More sharing options...
offlinehelpers Posted March 29, 2018 Share Posted March 29, 2018 It is the response rate - it has been longer than 24hr and it isn’t going back to 100%I sent an email to CS but Fiverr seems very unresponsive in general.Thank you very muchThank you for clarifying! 🙂It’s calculated on a 60 day rolling evaluation, so it may take longer to get back to 100% than you’d think. 😉Good luck! Link to comment Share on other sites More sharing options...
corinapariza Posted March 29, 2018 Author Share Posted March 29, 2018 Thank you for clarifying! 🙂It’s calculated on a 60 day rolling evaluation, so it may take longer to get back to 100% than you’d think. 😉Good luck!But I have never delivered late … 😦Anyway thank you Link to comment Share on other sites More sharing options...
corinapariza Posted March 29, 2018 Author Share Posted March 29, 2018 Thank you for clarifying! 🙂It’s calculated on a 60 day rolling evaluation, so it may take longer to get back to 100% than you’d think. 😉Good luck!Same to youGood luck Link to comment Share on other sites More sharing options...
corinapariza Posted March 29, 2018 Author Share Posted March 29, 2018 They fixed it! I have 100% response rate … I was not expecting then to act so fast 🙂 Link to comment Share on other sites More sharing options...
phanduy Posted March 29, 2018 Share Posted March 29, 2018 so you just contact CS or Fiverr fix this problem automatically? Link to comment Share on other sites More sharing options...
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