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How to cancel order?


carolgj84
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Hi there! 🙂

You’ll find the resolution centre on the order page (top right). From there you can cancel the order.

Be aware though that every cancellation counts against your completion rate.

ok so I have this Customer to whom I already delivered the order and it was automatically completed. Now he wants to get the money back and I don’t know how it works. Any idea?

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How did you deliver if you couldn’t come up with ideas?

Anyway, after the order was marked as complete, I think that the only way to cancel it is to ask Customer Support to do it.

Well I did deliver the work yes, actually I did 3 samples

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