Jump to content

If a buyer makes mistake orders


avrora
 Share

Recommended Posts

A buyer made an order by mistake and then cancelled it. Then ordered once again wrong and then placed one more order also wrong cause there wasn’t disscussed details, agreed sum of paymant and date delivery. As the buyer placed an order by mistake and cancelled it, it lowered my rating. If I’ll cancel 2 other orders it will lower it even more. I now asked a customer support to help me, but I’m not sure about it.
Have you such experience? And what to do to not affect your rating if a buyer make wrong unagreed order?

  • Like 1
Link to comment
Share on other sites

Really sad Avrora, hopefully, very soon you will get a solution from an expert. However, you can describe to your buyers that “contact with me before placing any order for the best outcome for all” in your gig to be concern in the future.

I do, I always do. We discussed something in messages before but haven’t agreed all the thing. Unfortunately, I was sleeping when the buyer made all those orders, otherwise I could try to stop the buyer earlier.

  • Like 1
Link to comment
Share on other sites

I do, I always do. We discussed something in messages before but haven’t agreed all the thing. Unfortunately, I was sleeping when the buyer made all those orders, otherwise I could try to stop the buyer earlier.

Oh, that seems more pathetic, without any legitimate reason you may gonna suffer with these unfortunate incident. Although, I am optimistic about an expert solution.

  • Like 1
Link to comment
Share on other sites

Customer support cancelled orders, but it affects my Oder Cncellation Rate anyway and they say they can’t do anything to it.

What if buyers keep doing this to sellers, where sellers end up?

Customer support cancelled orders, but it affects my Oder Cncellation Rate anyway and they say they can’t do anything to it.

What if buyers keep doing this to sellers, where sellers end up?

Pretty much up 💩

It’s definitely a raw deal!

Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

×
×
  • Create New...