I got the response rate down in 3 hours but I do not receive messages since Tuesday 13

[nannyvainilla]

Today was the revision, and until 6:00 am (Argentina) I appeared with a 90% response rate level three hours later I checked the page to work and I was 89%, and from the 13th I did not I got no message which confuses me Why in three hours under my response level if I received no messages from Tuesday 13?
I have to wait until next month but still, I need an explanation, this is very frustrating.

[murad99]

I also had this problem. I do not know why! Just wait, someone will help us!

[vickiespencer]

I am not sure why, but my response rate dropped by 1% this week also even though I too answer all my messages. :roll_eyes:

[cagricilara]

I am not sure why, but my response rate dropped by 1% this week also even though I too answer all my messages. :roll_eyes:

As there was a bug but cs did not accept that.

Hello all, I want to inform you about an issue. Maybe I am not the one faced this issue. As you know there was a message problem with fiverr at March 04, 2018. We received messages but couldn’t reply them. Today my response rate went down suddenly. I’ve asked CS for that as I always reply all my messages within 5 hours. They said me that this was because of messages that I have received at march 04, 2018 However I’ve replied all these messages as soon as they fixed this issue but the system …