animationunive Posted March 4, 2018 Share Posted March 4, 2018 Hello does anyone have the same problem with us?We can;t send or receive messages,it is like the system is stuck Link to comment Share on other sites More sharing options...
anapanco Posted March 4, 2018 Share Posted March 4, 2018 Yes. Can’t see any message.What’s happening? Link to comment Share on other sites More sharing options...
animationunive Posted March 4, 2018 Author Share Posted March 4, 2018 I don’t know.We send messages but they don’t appear actually! Link to comment Share on other sites More sharing options...
artsyoleander Posted March 4, 2018 Share Posted March 4, 2018 I’m having the same issue. I’ve sent the same message twice now but it keeps disappearing, and I don’t know if my client received it! Not to mention the message he sent me keeps re-marking itself as unread. Link to comment Share on other sites More sharing options...
billionsideas Posted March 4, 2018 Share Posted March 4, 2018 Yes… I am facing too! 😥 Link to comment Share on other sites More sharing options...
mashas_studio Posted March 4, 2018 Share Posted March 4, 2018 Same here, I suppose it is some server issue. Hope they will fix it soon, can’t work like this. Link to comment Share on other sites More sharing options...
animationunive Posted March 4, 2018 Author Share Posted March 4, 2018 Exactly the same!Despite the fact that i have opened the message but it is still marked as un read! Link to comment Share on other sites More sharing options...
mashas_studio Posted March 4, 2018 Share Posted March 4, 2018 Somebody contacted support, this is what they said.CS’s reply;Hi there,Thank you for contacting us regarding this issue. We’re aware of this issue on our end and our Tech Team is working on fixing it as we speak. I will update you as soon as the issue is resolved in this same ticket request.Thank you for your patience and we do apologize for the inconvenience. Link to comment Share on other sites More sharing options...
animationunive Posted March 4, 2018 Author Share Posted March 4, 2018 Thank you very much for informing us about this Link to comment Share on other sites More sharing options...
mashas_studio Posted March 4, 2018 Share Posted March 4, 2018 You are very welcome, hope they will fix it asap. Link to comment Share on other sites More sharing options...
jhernandezc Posted March 4, 2018 Share Posted March 4, 2018 I hope this can be solved very soon.I replied to some sellers and one of them asked me if I’m online even after I replied him, so they are not receiving our replies. Link to comment Share on other sites More sharing options...
flash_07 Posted March 4, 2018 Share Posted March 4, 2018 Yes I got the same reply from customer support:"Hi there,Thank you for contacting us regarding this issue. We’re aware of this issue on our end and our Tech Team is working on fixing it as we speak. I will update you as soon as the issue is resolved in this same ticket request.Thank you for your patience and we do apologize for the inconvenience."Hope it will be fix soon. Link to comment Share on other sites More sharing options...
mashas_studio Posted March 4, 2018 Share Posted March 4, 2018 Lol, they have everything generalized. Hope they have someone who knows how to do his job. Link to comment Share on other sites More sharing options...
artsyoleander Posted March 4, 2018 Share Posted March 4, 2018 I also tested the app to see if I could send anything and nope. That doesn’t work either. Should have guessed but tried anyways. Link to comment Share on other sites More sharing options...
vira_lanka19871 Posted March 4, 2018 Share Posted March 4, 2018 same here. its awful now… messages dont pop up. big messy bug. Link to comment Share on other sites More sharing options...
onepaperfold Posted March 4, 2018 Share Posted March 4, 2018 I have the same problem, really annoying. Link to comment Share on other sites More sharing options...
urostodorovic1 Posted March 4, 2018 Share Posted March 4, 2018 Same here. I have to deliver my clinet’s order and I can not contact them, what’s more we are different time zones so they will probably go to sleep soon, it is so annoying. Link to comment Share on other sites More sharing options...
vira_lanka19871 Posted March 4, 2018 Share Posted March 4, 2018 oh, but my fiverr android app is popping messages and showing notifications! even still, cant respond. Link to comment Share on other sites More sharing options...
animationunive Posted March 4, 2018 Author Share Posted March 4, 2018 lets hope the will fix this.really soon guys,it creates problems Link to comment Share on other sites More sharing options...
fonthaunt Posted March 4, 2018 Share Posted March 4, 2018 Tech Support Response:We’re aware of this issue on our end and our Tech Team is working on fixing it as we speak.Thank you for your patience and we do apologize for the inconvenience. Link to comment Share on other sites More sharing options...
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