ceppii Posted March 2, 2018 Share Posted March 2, 2018 A buyer said that she tried to order but it required her to select a shipping option even though my basic gig doesn’t require shipping. I have looked at every tab in the modify gig section and I cannot figure out how to fix this! There must be something that’s checked or something but I can’t figure out to uncheck it! Please help me figure this out, I’m going crazy! Link to comment Share on other sites More sharing options...
catwriter Posted March 2, 2018 Share Posted March 2, 2018 Maybe it will work if you send her a custom offer? Link to comment Share on other sites More sharing options...
ceppii Posted March 2, 2018 Author Share Posted March 2, 2018 Maybe it will work if you send her a custom offer?Maybe I’ll try that! I want to make sure that this isn’t happening for everyone ordering though. When I was more active previously I only delivered digital images, but then as I’ve tried to become active again I added some packages with printed images as well. Now I feel like I shouldn’t have done that because now I’m afraid that the shipping issue has somehow messed with the digital only option and that that might be deterring people from ordering! Link to comment Share on other sites More sharing options...
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