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How to extend an order delivery as a Buyer?


milanmirabelle
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Hi Elena!

@sajedulshawon1 gave a great response for a seller wanting to extend the delivery time, I think, but you’re a buyer I take it?

Your seller has broken the ToS by delivering work which wasn’t complete. What you can do if you want to is to ask for a modification to the order so that your seller gets a chance to redeliver. On the other hand, if you don’t want to wait, you can cancel the order as the seller failed to deliver what you ordered - it’s entirely up to you. Your seller should have asked for a time extension before he/she delivered something which he/she knew wasn’t complete.

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Yes thanks but I am the buyer and I do not have those buttons that you speak about.

Above all , the seller marked the order as complete and delivered in time. So, it is … correct like this?

I do not know. I do not have any button to extend the time.

Thanks

You need to visit fiverr website.This option isn’t available in app

https://buyers.fiverr.com/en/article/resolving-issues-with-an-order

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Hi Elena!

@sajedulshawon1 gave a great response for a seller wanting to extend the delivery time, I think, but you’re a buyer I take it?

Your seller has broken the ToS by delivering work which wasn’t complete. What you can do if you want to is to ask for a modification to the order so that your seller gets a chance to redeliver. On the other hand, if you don’t want to wait, you can cancel the order as the seller failed to deliver what you ordered - it’s entirely up to you. Your seller should have asked for a time extension before he/she delivered something which he/she knew wasn’t complete.

Yes, she did ask before for a time extension. In this case, she was correct?

I asked what am I suppose to do and she said nothing.

Not to accept order not to ask for a modification. What to do?

Thanks for all your help.

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Yes, she did ask before for a time extension. In this case, she was correct?

I asked what am I suppose to do and she said nothing.

Not to accept order not to ask for a modification. What to do?

Thanks for all your help.

If she asked for a time extension before the order was due and you were happy with this, then you should have accepted. It sounds like you didn’t, but you’d like to give her more time now, so ask for a modification.

Good luck! 🙂

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If she asked for a time extension before the order was due and you were happy with this, then you should have accepted. It sounds like you didn’t, but you’d like to give her more time now, so ask for a modification.

Good luck! 🙂

I accepted but I do not what buttons to push to make it operational. Right now is it not. It is delivered a kob which has nothing inside and no extended is made.

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I accepted but I do not what buttons to push to make it operational. Right now is it not. It is delivered a kob which has nothing inside and no extended is made.

I’m afraid you’ve lost me now - without seeing what you’ve got on the order page it’s really difficult!

Why not drop CS a note and see if they can help you? Good luck!

https://fiverr.zendesk.com/hc/en-us/requests/new

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