arnab1290 Posted February 25, 2018 Share Posted February 25, 2018 This is the first time I am facing an issue with this, the last 18 months of usage have been relatively incident (and pain free). Yesterday, all of a sudden my cards would not process at all (tried 3 different ones to confirm there wasn’t an issue with the bank blocking it). Logged a defect with Fiverr Support, was told to wait for 12 hours and that it would probably go away 😦This morning I tried again, and a couple of pending orders from yesterday went through. And the rest wouldn’t. I am still stuck, have reported again to Customer support, and shared screenshots. The error message is simple (below) and at this point I have tried 5 different cards…Just wanted to post here to check if it was just me, or if others in the community are facing a similar challenge…Sorry, we are unable to process your payment.Please try again and confirm that all details are correct (for security reasons you must re-enter your card information).You may also use an alternative payment method (such as PayPal or a different credit card) or contact your card provider to confirm the payment isn’t being blocked. Link to comment Share on other sites More sharing options...
misscrystal Posted February 25, 2018 Share Posted February 25, 2018 I’ve heard of this before. Contact customer support. Maybe they have a solution. Link to comment Share on other sites More sharing options...
arnab1290 Posted February 25, 2018 Author Share Posted February 25, 2018 I’ve heard of this before. Contact customer support. Maybe they have a solution.Thanks for the response. Yes, have contacted them and exchanged several mails already. Am being asked to wait for 12 hours, lets see where we get after that… Link to comment Share on other sites More sharing options...
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