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No way of getting in touch with support


maxpauwels
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Hey guys,

So for 3 days, I have been trying to get in touch with customer support.
I have not heard anything back from them.

When I try to open a resoltuion it tells me my account has been demoted and I can’t send any message.

No e-mail from Fiverr or just any new from them!

A little about me a seller:

I have delivered over 800 orders, have an overall rating of 4.9 and have over 422 reviews.
This is my profile

Is anyone facing this issue at the moment?

Best,
Max

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Hey guys,

So for 3 days, I have been trying to get in touch with customer support.

I have not heard anything back from them.

When I try to open a resoltuion it tells me my account has been demoted and I can’t send any message.

No e-mail from Fiverr or just any new from them!

A little about me a seller:

I have delivered over 800 orders, have an overall rating of 4.9 and have over 422 reviews.

This is my profile

Is anyone facing this issue at the moment?

Best,

Max

Is anyone facing this issue at the moment?

No, because I’m patient! If I submit a ticket, I know they will get to it eventually. With everything that’s going on, I’m sure they are inundated with cases.

Multiple tickets is a surefire way to get ignore or blocked from using the ticketing system.

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