henryk889 Posted February 14, 2018 Share Posted February 14, 2018 I usually buy 2-5 gigs a week. But since February 6 I have received no emailed invoices after purchasing a gig. Usually my invoices are emailed to me as a PDF by Fiverr 3-5 hours after I pay. I checked my spam and also my IMAP server logs, but no emails with invoices have been received in the past week. Any idea why? Link to comment Share on other sites More sharing options...
nickwilson777 Posted February 14, 2018 Share Posted February 14, 2018 Please contact Fiverr Customer Support hopefully they will resolve your issue. Link to comment Share on other sites More sharing options...
henryk889 Posted February 14, 2018 Author Share Posted February 14, 2018 Please contact Fiverr Customer Support hopefully they will resolve your issue.Thanks, but where is this support? I looked all around and all I found was this forum. Link to comment Share on other sites More sharing options...
nickwilson777 Posted February 14, 2018 Share Posted February 14, 2018 Thanks, but where is this support? I looked all around and all I found was this forum.Please contact at support@fiverr.com Link to comment Share on other sites More sharing options...
henryk889 Posted February 14, 2018 Author Share Posted February 14, 2018 Please contact at support@fiverr.comThank you for the info sir~ Link to comment Share on other sites More sharing options...
nickwilson777 Posted February 14, 2018 Share Posted February 14, 2018 I usually buy 2-5 gigs a week. But since February 6 I have received no emailed invoices after purchasing a gig. Usually my invoices are emailed to me as a PDF by Fiverr 3-5 hours after I pay. I checked my spam and also my IMAP server logs, but no emails with invoices have been received in the past week. Any idea why?Your welcome have a great day 🙂 Link to comment Share on other sites More sharing options...
catwriter Posted February 14, 2018 Share Posted February 14, 2018 Thank you for the info sir~That email is typically used when it’s impossible to send them a ticket.You can send them a ticket here: https://fiverr.zendesk.com/hc/en-us/requests/new Link to comment Share on other sites More sharing options...
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