darkbloom Posted February 13, 2018 Share Posted February 13, 2018 My last order was 5 days ago (delivered on time), but I’ve noticed my on time delivery has dropped two percentage points since then. I haven’t had any other orders. What gives? Link to comment Share on other sites More sharing options...
woofy31 Posted February 13, 2018 Share Posted February 13, 2018 Did your buyer re-open the order with a modification request after you delivered? Because that could put an order in Late mode…If not, then it could be a bug, in which case you’ll have to contact Customer Support to assist you 😉 Link to comment Share on other sites More sharing options...
fonthaunt Posted February 14, 2018 Share Posted February 14, 2018 Check this out in case it helps: Many sellers have mentioned that their stats have or haven’t changed and they don’t understand why. This is especially true near each evaluation day when everyone is nervous. You must remember that your stats are measured over a 60 day period, so stats CAN change every single day. This includes completion rate, on-time delivery, rating, response rate, etc. If you have an order that was canceled or late 55 days ago, that order won’t “drop off” of your 60 day count until after the 60 days mark… Link to comment Share on other sites More sharing options...
darkbloom Posted February 15, 2018 Author Share Posted February 15, 2018 No, nothing has changed from the orders. It dropped two percentage points even today when no activity happened.I will contact support, but they are rarely helpful and frequently rude. Link to comment Share on other sites More sharing options...
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