fasty93 Posted February 12, 2018 Share Posted February 12, 2018 I think there should be feature to edit the message or even delete the messageSome times we sent message to buyer by mistake or tell the client something that we don’t want to so we have to make clarifications on that Link to comment Share on other sites More sharing options...
offlinehelpers Posted February 12, 2018 Share Posted February 12, 2018 I think there should be feature to edit the message or even delete the messageSome times we sent message to buyer by mistake or tell the client something that we don’t want to so we have to make clarifications on thatwe sent message to buyer by mistakeThat’s why it’s better if the non-editing feature stays TBH - CS can see communications form buyers and sellers without anything being changed or removed.It would make their lives an awful lot harder if messages were edited. Link to comment Share on other sites More sharing options...
eclectictllc Posted February 12, 2018 Share Posted February 12, 2018 Since every message is a potential device notification &/or email sent out — if you edit or delete the message it’s too late. The customer already has the message.So, think before you send a message, check it before hitting reply. When you send it, it goes out to every device they have in several formats. Link to comment Share on other sites More sharing options...
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