alena_chili Posted February 10, 2018 Share Posted February 10, 2018 The order is delivered, the customer can not close the order! Something with the site or what? Link to comment Share on other sites More sharing options...
Anna Posted February 10, 2018 Share Posted February 10, 2018 Is it still open on your end? There have been some recent changes to the feedback system so if the client doesn’t review the order it won’t close on his end.Perhaps it’s just a bug. If the delivery was made recently, within the 3 days he can try the usual…clearing browser, cookies, cache…try a different browser etc. Link to comment Share on other sites More sharing options...
alena_chili Posted February 10, 2018 Author Share Posted February 10, 2018 Is it still open on your end? There have been some recent changes to the feedback system so if the client doesn’t review the order it won’t close on his end.Perhaps it’s just a bug. If the delivery was made recently, within the 3 days he can try the usual…clearing browser, cookies, cache…try a different browser etc.Thank you!!! I’ll tell the customers, let’s see if it helps or not. Link to comment Share on other sites More sharing options...
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