agwakash Posted February 7, 2018 Share Posted February 7, 2018 I delivered a program, which I properly tested and everything is working fine.After delivery buyer opened revision claiming software does not work.I asked to show me error message, he sent nothing just keep saying program does not work.I asked him to connect via Team Viewer, he said he will not show his screen and asked me to show the program running on my screen.I did that.It’s 10+ days since delivery is made.He does not respond me back, just open a revision everytime I deliver, I ask him to tell me issue and allow me to resolve it. He replies nothing except program is not working.What option I have? 2 Link to comment Share on other sites More sharing options...
zeeshanahmad2 Posted February 7, 2018 Share Posted February 7, 2018 you crack software give them? explain what type of software you sale. 1 Link to comment Share on other sites More sharing options...
offlinehelpers Posted February 7, 2018 Share Posted February 7, 2018 you crack software give them? explain what type of software you sale.There’s no suggestion the OP gave them cracked software. 😐If you visit their profile, you’ll be able to see the types of software they offer in their gigs. Link to comment Share on other sites More sharing options...
ronhi85 Posted February 7, 2018 Share Posted February 7, 2018 Limit the number of revisions on your gig and charge for any extra revision Link to comment Share on other sites More sharing options...
agwakash Posted February 9, 2018 Author Share Posted February 9, 2018 Limit the number of revisions on your gig and charge for any extra revisionDoes it change the situation?Customers can reject delivery any time irrespective of how many revisions you offer.Those fields are only there for decent customers who respect the numbers and buy additional revisions if they need.This buyer simply rejects and does not even tell me what things I should fix. Link to comment Share on other sites More sharing options...
agwakash Posted February 9, 2018 Author Share Posted February 9, 2018 you crack software give them? explain what type of software you sale.I am a developer, I provide automation scripts, bots and custom made windows / Linux applications as per user requirements.All software are custom developed as per customer specifications. Link to comment Share on other sites More sharing options...
pacquo Posted February 9, 2018 Share Posted February 9, 2018 I delivered a program, which I properly tested and everything is working fine.After delivery buyer opened revision claiming software does not work.I asked to show me error message, he sent nothing just keep saying program does not work.I asked him to connect via Team Viewer, he said he will not show his screen and asked me to show the program running on my screen.I did that.It’s 10+ days since delivery is made.He does not respond me back, just open a revision everytime I deliver, I ask him to tell me issue and allow me to resolve it. He replies nothing except program is not working.What option I have?I asked to show me error message, he sent nothing just keep saying program does not work.The buyer - this is only a speculation - could be a reseller that delivered your script/software to another buyer that in turn doesn’t provide any feedback, intentionally or for some other reason.This could explain why he is asking you to proof that your software is running correctly.Maybe he doesn’t even have access to the enviroment of the final buyer. Link to comment Share on other sites More sharing options...
shubhamdahale Posted February 9, 2018 Share Posted February 9, 2018 You should contact customer support and tell them that buyers behavior is inappropriate and even after you show him software working he refuse to accept and keep asking revisions Link to comment Share on other sites More sharing options...
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