steveeyes Posted September 20, 2013 Share Posted September 20, 2013 I'm a seller and just put in a mutual cancellation request to the buyer. Under the Old Fiverr, I can go to Manage Sales, Click the Disputed gig, and see the cancellation message I sent the buyer. But under the the New Fiverr, I can't find the cancellation message I sent the buyer. Where is it? Anyone know what steps I have to take to see the Cancellation message I sent the buyer under the New Fiverr? Thank you Link to comment Share on other sites More sharing options...
adnagam Posted September 20, 2013 Share Posted September 20, 2013 It is in the resolution center. You have to select the 3rd option. I can’t remember what it says exactly, but it is something about "we want to cancel the order…"Hope that helps! Link to comment Share on other sites More sharing options...
steveeyes Posted September 20, 2013 Author Share Posted September 20, 2013 Thanks for replying but that is not what I mean. I know where you request the cancellation, but AFTER you sent the buyer the cancellation message, in the OLD Fiverr the seller could see the cancellations message they sent the buyer by going to:Manage Sales, Click the Disputed gig, and you will see the cancellation message you sent the buyer.Under the NEW Fiverr, after I sent the cancellation message to the buyer, I can’t find the message I sent and was wondering where it is under the New Fiverr. Link to comment Share on other sites More sharing options...
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