rupee Posted February 2, 2018 Share Posted February 2, 2018 I have few gigs which have a negative comment stating “Cancelled order. Seller failed to deliver on time!” My question is when a buyer cancels order why do we get a negative comment…When a buyer cancels order how can a buyer leave a negative comment on the services which he was never delivered. This negative comment " Cancelled order. Seller failed to deliver on time!" only drops the star ratings of the sellers for no fault of his/her?These negative comments are not recent, they were written few years back but they still harm the rating of the gig. Please suggest what to do? 1 Link to comment Share on other sites More sharing options...
prroducer99plus Posted February 2, 2018 Share Posted February 2, 2018 I think because of the fact that the answer to your question is easily accessible through a forum search, that no one bothered to reply to it because its been answered so many times.But I’ll go ahead one last time and say after you are late a certain amount of time on an order, the cancellation will not only count more, an automated 1 star review will appear on your profile. Why? Because you wasted the buyers time, you broke your gig duration agreement, and you lost Fiverr money.If you have multiple of these, it’s because you are excessively, and gravely late on a lot of orders. Fiverr is penalizing you for this. A normal cancellation, they dont get to leave a review. A cancellation such as those, leave automatic 1 stars.It is your fault. Link to comment Share on other sites More sharing options...
muhammad_osman Posted February 2, 2018 Share Posted February 2, 2018 I think because of the fact that the answer to your question is easily accessible through a forum search, that no one bothered to reply to it because its been answered so many times.But I’ll go ahead one last time and say after you are late a certain amount of time on an order, the cancellation will not only count more, an automated 1 star review will appear on your profile. Why? Because you wasted the buyers time, you broke your gig duration agreement, and you lost Fiverr money.If you have multiple of these, it’s because you are excessively, and gravely late on a lot of orders. Fiverr is penalizing you for this. A normal cancellation, they dont get to leave a review. A cancellation such as those, leave automatic 1 stars.It is your fault.It is your fault.Ok, but what If I am going to market, lets suppose and Car hit me. So due to a accident people there take me to hospital there was serious surgery and doctors admit me for one week there. But what will be my fault? All my orders in that week will goto automatically cancellation with 1 star review.Fiverr should do some thing for this. Link to comment Share on other sites More sharing options...
rupee Posted February 2, 2018 Author Share Posted February 2, 2018 This negative comment “Cancelled order. Seller failed to deliver on time!” is on my gig with a time duration of3 years back - one comment2 years back - One comment1 year back - One commentSo I am awarded with 3 negative reviews for that particular gig giving my gig 4 .8 rating… Link to comment Share on other sites More sharing options...
prroducer99plus Posted February 2, 2018 Share Posted February 2, 2018 It is your fault.Ok, but what If I am going to market, lets suppose and Car hit me. So due to a accident people there take me to hospital there was serious surgery and doctors admit me for one week there. But what will be my fault? All my orders in that week will goto automatically cancellation with 1 star review.Fiverr should do some thing for this.What if I had a million dollars.What if had nothing to do with this situation. Your concern was whether or not buyers can leave feedback after a cancellation. I was letting you know that they were able to do so because you were late on your delivery. And I’m sure it wasn’t because you were hit by a car… So come on. 1 Link to comment Share on other sites More sharing options...
loganstover Posted February 2, 2018 Share Posted February 2, 2018 I have few gigs which have a negative comment stating “Cancelled order. Seller failed to deliver on time!” My question is when a buyer cancels order why do we get a negative comment…When a buyer cancels order how can a buyer leave a negative comment on the services which he was never delivered. This negative comment " Cancelled order. Seller failed to deliver on time!" only drops the star ratings of the sellers for no fault of his/her?These negative comments are not recent, they were written few years back but they still harm the rating of the gig. Please suggest what to do?When a buyer cancels order how can a buyer leave a negative comment on the services which he was never delivered.They don’t leave negative reviews on the “services that were never delivered”. They leave negative reviews, BECAUSE “services were never delivered”. 1 Link to comment Share on other sites More sharing options...
sandyroseus1 Posted February 2, 2018 Share Posted February 2, 2018 When a buyer cancels order how can a buyer leave a negative comment on the services which he was never delivered.They don’t leave negative reviews on the “services that were never delivered”. They leave negative reviews, BECAUSE “services were never delivered”.Thanks, for your suggestion. I was in hesitation by this posting. Now I’m clear. Link to comment Share on other sites More sharing options...
muhammad_osman Posted February 2, 2018 Share Posted February 2, 2018 What if I had a million dollars.What if had nothing to do with this situation. Your concern was whether or not buyers can leave feedback after a cancellation. I was letting you know that they were able to do so because you were late on your delivery. And I’m sure it wasn’t because you were hit by a car… So come on.And I’m sure it wasn’t because you were hit by a car… So come on.Ok, I said suppose that. Because life is full of new adventures. We don’t know what will happen if I will go out of house. Yes, serious sellers will not do this, but what if serious seller get heart attack and he is in hospital. And when he will return from hospital he will get his fiverr account with 1 reviews of order cancelled. Link to comment Share on other sites More sharing options...
prroducer99plus Posted February 2, 2018 Share Posted February 2, 2018 And I’m sure it wasn’t because you were hit by a car… So come on.Ok, I said suppose that. Because life is full of new adventures. We don’t know what will happen if I will go out of house. Yes, serious sellers will not do this, but what if serious seller get heart attack and he is in hospital. And when he will return from hospital he will get his fiverr account with 1 reviews of order cancelled.Yeah. That’s happened before. I don’t agree with them having to deal with that but that’s a separate issue/question. Something that can be worked out between them and CS. 2 Link to comment Share on other sites More sharing options...
loganstover Posted February 2, 2018 Share Posted February 2, 2018 And I’m sure it wasn’t because you were hit by a car… So come on.Ok, I said suppose that. Because life is full of new adventures. We don’t know what will happen if I will go out of house. Yes, serious sellers will not do this, but what if serious seller get heart attack and he is in hospital. And when he will return from hospital he will get his fiverr account with 1 reviews of order cancelled.Ok, I said suppose that.Ok… So suppose you get an order… and you just fail to complete it on time. No fires, earthquakes, car accidents, tsunamis have occurred. Is it ok to THEN leave a negative review because you failed to deliver on the agreed upon time? 1 Link to comment Share on other sites More sharing options...
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