miiila Posted February 1, 2018 Share Posted February 1, 2018 thank you so much Miila i did them reply again on your instructions now again i hope hear from them something positive thank you so muchI really hope it will all work out for you, I can imagine how you are feeling. 😕 1 Link to comment Share on other sites More sharing options...
designer2k18 Posted February 1, 2018 Share Posted February 1, 2018 If You did not get any Solution Then better create a new account…i am going to be soon top rated over this account soon hope at 16 feband creating a new account duplicate account is against fiverr Terms and conditionsi am going to be soon top rated over this account soon hope at 16 febWish you best of luck fiverr support must re look and investigate your ticket thoroughly… 1 Link to comment Share on other sites More sharing options...
irshan_cool Posted February 2, 2018 Share Posted February 2, 2018 can you guys believe i had work with that client over 50 days provide him unlimited revisions until he 100% satisfied even now in my new ticket i send to fiverr app link is live over ios store he is using my app have over 1000+ downloads plus i also send to fiverr source code for app and backend server no lets see what i getJust a small suggestion to avoid such situations at future.How about if you deliver the app without the source file and ask them to come at you for future modifications.You can reduce the price bit coz of the source file, and apply a charge for future modifications.Then it will not lead them to charge back, as if they did it then they can not do any modifications on the app. Link to comment Share on other sites More sharing options...
shubhamdahale Posted February 2, 2018 Share Posted February 2, 2018 fiverr should consider removing paypal and focus on payoneer 1 Link to comment Share on other sites More sharing options...
janali Posted February 2, 2018 Share Posted February 2, 2018 That doesn’t help you though if you intend to keep working on Fiverr in such a case, you’re still left with working off your negative balance.The thing to do is providing Fiverr with sufficient proof of delivery, so they can either contest PayPal’s chargeback if it seems hopeful (if, for instance, a stolen credit card or hacked account was used, it looks bad) or can refund a seller (partially at least) with whatever plan they have for that. Until they hopefully will find and implement a better system.I think I even read a post from someone who said PayPal can take the money out of your bank account ( @misscrystal perhaps?), I’m not sure about that, though, I certainly hope not.Since PayPal accounts are always opened in connection with the bank account, PayPal will always withdraw money from the bank account if the funds on the PayPal account are insufficient. Like if I order something through PayPal and don’t have money on my PayPal account, they will immediately take the money from my bank account.So in this PayPal chargeback case, the money will be withdrawn from anywhere, either the sellers fiverr balance, the PayPal account or the bank account. Link to comment Share on other sites More sharing options...
miiila Posted February 2, 2018 Share Posted February 2, 2018 Since PayPal accounts are always opened in connection with the bank account, PayPal will always withdraw money from the bank account if the funds on the PayPal account are insufficient. Like if I order something through PayPal and don’t have money on my PayPal account, they will immediately take the money from my bank account.So in this PayPal chargeback case, the money will be withdrawn from anywhere, either the sellers fiverr balance, the PayPal account or the bank account.If I order something and pay per PayPal and have no money on my PayPal account and have payment sources attached, they´ll take the money from the source I´ve designated as my “favourite source”, sure. That´s not quite the situation here, though, OP didn´t order anything. 2 Link to comment Share on other sites More sharing options...
asadkhalid88 Posted February 2, 2018 Author Share Posted February 2, 2018 If I order something and pay per PayPal and have no money on my PayPal account and have payment sources attached, they´ll take the money from the source I´ve designated as my “favourite source”, sure. That´s not quite the situation here, though, OP didn´t order anything.@miiila no positive feedback from fiverr they give up hands up and said they cannot refund me anything or cannot help me with even a single dollar Link to comment Share on other sites More sharing options...
offlinehelpers Posted February 2, 2018 Share Posted February 2, 2018 @miiila no positive feedback from fiverr they give up hands up and said they cannot refund me anything or cannot help me with even a single dollarI’m so sorry to hear that. 😮It’s very disappointing. 3 Link to comment Share on other sites More sharing options...
miiila Posted February 2, 2018 Share Posted February 2, 2018 Yes, indeed. Did they tell you why too or just that they can´t? Sorry to hear that. 😔 1 Link to comment Share on other sites More sharing options...
asadkhalid88 Posted February 2, 2018 Author Share Posted February 2, 2018 @miiila can you help me make to fiverr ticket on my behalf? becasue i think i have poor english they are not taking me serious Link to comment Share on other sites More sharing options...
asadkhalid88 Posted February 2, 2018 Author Share Posted February 2, 2018 @miiila can you help me make to fiverr ticket on my behalf? becasue i think i have poor english they are not taking me seriousthey simply said it is not fiverr fault so they cannot help me and they remove that buyer from fiverr that’s all Link to comment Share on other sites More sharing options...
miiila Posted February 2, 2018 Share Posted February 2, 2018 @miiila can you help me make to fiverr ticket on my behalf? becasue i think i have poor english they are not taking me seriousInbox me here on the forum with what you´d want to write them, the facts, I´ll check and change or add what I´d write and give it back to you then. 6 Link to comment Share on other sites More sharing options...
asadkhalid88 Posted February 11, 2018 Author Share Posted February 11, 2018 Hello guys News AlertFinally i create another ticket a Team leader came hear my case and takes 9 days for all procedure and refund me my 2300$ thank you so much fiverr team 11 Link to comment Share on other sites More sharing options...
irshan_cool Posted February 11, 2018 Share Posted February 11, 2018 Hello guys News AlertFinally i create another ticket a Team leader came hear my case and takes 9 days for all procedure and refund me my 2300$ thank you so much fiverr teamNice to here that fiver will refund you 100% … best wishes! 1 Link to comment Share on other sites More sharing options...
yesminrashada Posted February 11, 2018 Share Posted February 11, 2018 @asadkhalid88It’s great news. Congratulations! 1 Link to comment Share on other sites More sharing options...
miiila Posted February 11, 2018 Share Posted February 11, 2018 Hello guys News AlertFinally i create another ticket a Team leader came hear my case and takes 9 days for all procedure and refund me my 2300$ thank you so much fiverr teamGlad to hear that! 2 Link to comment Share on other sites More sharing options...
asadkhalid88 Posted February 11, 2018 Author Share Posted February 11, 2018 Glad to hear that! @miiila its all due to cause of your guidelines thank you so much 5 Link to comment Share on other sites More sharing options...
miiila Posted February 11, 2018 Share Posted February 11, 2018 @miiila its all due to cause of your guidelines thank you so muchNo, it´s because you didn´t give up. Well done. 🙂 5 Link to comment Share on other sites More sharing options...
misscrystal Posted February 11, 2018 Share Posted February 11, 2018 @misscrystal Mam any suggestion ? can you help me regards to this issue ?Hello, on your gig for webdevelopment I’m a little confused by the images of websites that others on the web claim to have designed, one an apparently big company. Maybe they copied you, I really don’t know. I only checked because I was looking for a site developer.Anyway I’m glad you got your money back! 1 Link to comment Share on other sites More sharing options...
asadkhalid88 Posted February 11, 2018 Author Share Posted February 11, 2018 Hello, on your gig for webdevelopment I’m a little confused by the images of websites that others on the web claim to have designed, one an apparently big company. Maybe they copied you, I really don’t know. I only checked because I was looking for a site developer.Anyway I’m glad you got your money back!i did that for them later they change their developer and claim they own it 1 Link to comment Share on other sites More sharing options...
mrbonline Posted April 18, 2019 Share Posted April 18, 2019 Interesting and Helping post. and a proof that Fiverr cares about sellers as well. Link to comment Share on other sites More sharing options...
fedgarcia Posted January 17, 2021 Share Posted January 17, 2021 What a nightmare it must have been.Nobody should be stressed like this.A negative balance is a no no.I just hope Fiverr CS gets better, and try to avoid doing things like this.I’m glad to read its over. Link to comment Share on other sites More sharing options...
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