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Why Account shows offline?


realbigbuyer
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Why Account shows offline?
I refreshed the page 4-5 times
Logged in and logged off again, but nothing happening.
I am being showed offline for all time for past few hours
Is it happening to others as well?
Oh yes, I checked setting, there settings not set to offline
But still account shows offline.

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Hello Everyone,

This issue has been coming to various sellers right after 15th January Evaluation. I am already in touch with “Customer Support” and being advised that it is a “Bug” and have been forwarded to “Technical Team”. So, do not worry about it for now as it will be gradually resolved very soon for everyone as you are not alone for facing this issue.

It would be better as well if you all can create the ticket to “CS” by mentioning about the issue and hopefully resolution will be taken place soon.

Thank You

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Your account shows offline because you are online on fiverr forum get offline from the fiverr forum you will be automatically online on the account 🙂

Your account shows offline because you are online on fiverr forum get offline from the fiverr forum you will be automatically online on the account 🙂

No - that’s wrong I’m afraid.

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Hello Everyone,

This issue has been coming to various sellers right after 15th January Evaluation. I am already in touch with “Customer Support” and being advised that it is a “Bug” and have been forwarded to “Technical Team”. So, do not worry about it for now as it will be gradually resolved very soon for everyone as you are not alone for facing this issue.

It would be better as well if you all can create the ticket to “CS” by mentioning about the issue and hopefully resolution will be taken place soon.

Thank You

If Customer Support are aware of the problem perhaps it is not a good idea to burden them with an influx of tickets from other sellers about the same problem. As you say am sure they are working to fix it.

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If Customer Support are aware of the problem perhaps it is not a good idea to burden them with an influx of tickets from other sellers about the same problem. As you say am sure they are working to fix it.

Yeah if someone can really have the patience to wait then I would definitely advise to wait. But usually new sellers are confused so it was only for them to write to “CS”. Obviously experienced sellers can definitely understand the nature of the issues that can take some time.

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  • 3 years later...

You are replying to an old thread. Just an FYI, the mods don’t like seeing old threads pop up in recent activity.

(https://www.fiverr.com/support_tickets/new or support@fiverr.com)

@imagination7413 Bumping old posts is not disallowed but we discourage it, as most of the time the old post may not relevant to the current situation. Can we drop the “the mods don’t like seeing” part, whenever I see this I feel like someone calling me a dictator 🤡

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@imagination7413 Bumping old posts is not disallowed but we discourage it, as most of the time the old post may not relevant to the current situation. Can we drop the “the mods don’t like seeing” part, whenever I see this I feel like someone calling me a dictator 🤡

Better?

You are replying to an old thread. Just an FYI, the mods dislike seeing old threads pop up in recent activity, due to the information usually being outdated and the extra work of then needing to investigate to determine the necessity of locking the threads.

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