dannavictoria Posted January 31, 2018 Share Posted January 31, 2018 Hi, guys, I experienced two sellers leaving reviews on ACTIVE orders today. I can’t reply to the review, nor I can do anything about it. I am extremely confused. I contacted customer support but as I saw they marked my ticket as solved without a response. I made two tickets, one was for one order and the second one was a follow up.I am like very confused. Are you experiencing this? Link to comment Share on other sites More sharing options...
parachaahmer2 Posted January 31, 2018 Share Posted January 31, 2018 Seller can’t leave review without order completion. Are the orders were marked as completed?You may late in delivering orders so that’s why after canceling the orders by buyers the system automatically leave review as one star. Link to comment Share on other sites More sharing options...
dannavictoria Posted January 31, 2018 Author Share Posted January 31, 2018 Seller can’t leave review without order completion. Are the orders were marked as completed?You may late in delivering orders so that’s why after canceling the orders by buyers the system automatically leave review as one star.Hi, that is the thing. The order is not late, it is in the middle of modification process and it says “Seller asked for a modification”, so the order is active and buyer asked for a modification and then somehow was able to leave a review. I think the terrible bug is happening.I am not new to Fiverr and I know that this is not normal. Link to comment Share on other sites More sharing options...
parachaahmer2 Posted January 31, 2018 Share Posted January 31, 2018 Hi, that is the thing. The order is not late, it is in the middle of modification process and it says “Seller asked for a modification”, so the order is active and buyer asked for a modification and then somehow was able to leave a review. I think the terrible bug is happening.I am not new to Fiverr and I know that this is not normal.Yes of course that’s bug… I would suggest you to contact Customer Support soon.Good Luck! 👍 Link to comment Share on other sites More sharing options...
dannavictoria Posted January 31, 2018 Author Share Posted January 31, 2018 Yes of course that’s bug… I would suggest you to contact Customer Support soon.Good Luck! 👍I did, twice (I had two orders with the same issue). One was marked as solved without any response. I will wait, thanks. 2 Link to comment Share on other sites More sharing options...
andaluzia Posted February 5, 2018 Share Posted February 5, 2018 It happened something similar too me as well, but instead of leaving a review, when the buyer hit the request modifications button it showed me that he rated it then after I finished with the order the buyer told me that he tried multiple times to rate me, but he couldn’t. It’s weird, it was not the first time happening. Link to comment Share on other sites More sharing options...
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