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Why Buyers MUST contact seller before ordering


flomaestro
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Well said… This issue has hurt me more times than I can count. A seller places an order without reading the description and when they find out the price isnt what works for them, they cancel immediately, leaving us to bear the cost

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  • 3 weeks later...

To have all parties on the same page: No need, if I’m selling e-mails and you buy my gig, you get an e-mail. We’re all on the same page.

To avoid needless dispute resolution: Not true, I’ve had many complicated clients that messaged before ordering.

To avoid delay: On the contrary, messages delay order completion. Clients can make you wait 24 hours before accepting a custom offer.

To assess seller’s competence: You can do that from my reviews and portfolio samples.

To assess seller’s commitment: See above

To avoid hurting the seller’s reputation, even if you don’t want to. Cancellation hurts sellers more than buyers.

There’s no guarantee you will be a good buyer

To enhance productivity of both parties

On the contrary, Fiverr was designed for quick orders. You want bids and messages? Go to People Per Hour, have fun with their delays.

Improve your health condition. A good job makes you happy, which inturn results into healthy state of mind.

Waking up to several orders improves my health condition. Waking up with just messages drives me crazy.

Personally, I think messages are rude. I don’t message unless I want something you’re not selling, something controversial you’re likely to reject, I need a valid reason to bother the seller, and yet so many sellers think they can bother sellers with stupid questions.

Do you really need to ask me how much, how long, what’s my process? I don’t ask graphic designers how they come up with ideas, it’s none of my business. The only thing that matters is the work I get.

Personally, I think messages are rude.

Then why are you in business? Why are self-employed?

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Personally, I think messages are rude.

Then why are you in business? Why are self-employed?

Then why are you in business? Why are self-employed?

I’m in business to get orders, not messages. You’re confusing Fiverr with other competitors.

Why are you on Fiverr? Why do you like messages so much?

I don’t understand sellers that get offended if I order without messaging them first. I would understand if the project was controversial, but if it’s not, what’s the problem? Besides, why should I wait for the seller to get back to me? Why should I check “online only” and limit the talent I can get?

I suppose some sellers would love to be on camera, chatting with buyers, but that’s not Fiverr. We should all learn to work within Fiverr’s parameters. We can always suggest improvements, but in the meantime, adapt to Fiverr instead of expecting Fiverr to adapt to you.

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Then why are you in business? Why are self-employed?

I’m in business to get orders, not messages. You’re confusing Fiverr with other competitors.

Why are you on Fiverr? Why do you like messages so much?

I don’t understand sellers that get offended if I order without messaging them first. I would understand if the project was controversial, but if it’s not, what’s the problem? Besides, why should I wait for the seller to get back to me? Why should I check “online only” and limit the talent I can get?

I suppose some sellers would love to be on camera, chatting with buyers, but that’s not Fiverr. We should all learn to work within Fiverr’s parameters. We can always suggest improvements, but in the meantime, adapt to Fiverr instead of expecting Fiverr to adapt to you.

I see your point, and maybe operating that way works best for you.

You seem to view your work as transactional and accepting ”orders.” I’m sure that isn’t a sustainable growth mindset.

If I have a question about a gig service and the seller comes across as unprofessional, lack knowledgable, or unfriendly, I would move on to someone who is more service-minded and business-minded.

On your profile, you said people could message you. :thinking:

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I see your point, and maybe operating that way works best for you.

You seem to view your work as transactional and accepting ”orders.” I’m sure that isn’t a sustainable growth mindset.

If I have a question about a gig service and the seller comes across as unprofessional, lack knowledgable, or unfriendly, I would move on to someone who is more service-minded and business-minded.

On your profile, you said people could message you. :thinking:

You seem to view your work as transactional and accepting ”orders.” I’m sure that isn’t a sustainable growth mindset.

All our work, yours included, is transactional. How do I get you to work for me? I place an order. Will you work for me if I don’t order? No. Will you work for money? Yes.

Whether a seller is McDonalds or a 5-star restaurant, the purpose is the same- get orders. Whether the buyer pays $5 or $500, the purpose is to deliver quality work that creates a repeat customer.

If I have a question about a gig service and the seller comes across as unprofessional, lack knowledgable, or unfriendly, I would move on to someone who is more service-minded and business-minded.

If you look at each gig, you will find this:

606147507_fiverrbutton.png.dae1d66f177025a2e003e05034debbb7.png

Why is continue above contact seller? Because Fiverr wants you to order. Fiverr allows you to contact the seller, but it’s not what Fiverr wants.

Maybe this isn’t your platform, maybe you’d be better off hiring sellers offline. Perhaps you can meet them at Starbucks, sit down, and let them give you a presentation of their work and services.

If you want to work online, you need to adapt to the way things are done online. If you message sellers, you have to ask relevant questions that are not answered in the gig description. Otherwise you’re wasting people’s time, and people don’t deserve that.

I also don’t need to be told I lack a “growth mentality” when I was a Top Rated Seller until 2017. I obviously know how to grow, but Fiverr changed, and now I focus on other things.

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Thanks for Janali for sharing a comment. Moreso, in your case, i am not sure whether you are a seller or buyer. But generally, i think you can do a few things to help you manage your orders.

  1. Take on what you can handle. A sleep-deprived mind could find it hard to deliver premium quality works.

  2. You can limit your orders. This will allow you satisfy every one. Your repeat buyers know what you can do. The moment they sense a drop in output, they will know.

  3. Negotiate time extension. You can appeal to your buyers o give you more time. It is really not difficult. I have done it before. Trust me…it works.

  4. Extend your gig delivery time.

  5. Outsourcing. You can outsource your orders if you find yourself drowning. Your ratings should be of utmost importance to you… cancellation is not an option. Late deli very is bad for business. I am guessing you know these already…lol

Thanks for Janali for sharing a comment. Moreso, in your case, i am not sure whether you are a seller or buyer. But generally, i think you can do a few things to help you manage your orders.

  1. Take on what you can handle. A sleep-deprived mind could find it hard to deliver premium quality works.
  2. You can limit your orders. This will allow you satisfy every one. Your repeat buyers know what you can do. The moment they sense a drop in output, they will know.
  3. Negotiate time extension. You can appeal to your buyers o give you more time. It is really not difficult. I have done it before. Trust me…it works.
  4. Extend your gig delivery time.
  5. Outsourcing. You can outsource your orders if you find yourself drowning. Your ratings should be of utmost importance to you… cancellation is not an option. Late deli very is bad for business. I am guessing you know these already…lol

your right brother. i agree whit you. Thank you

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Thanks for Janali for sharing a comment. Moreso, in your case, i am not sure whether you are a seller or buyer. But generally, i think you can do a few things to help you manage your orders.

  1. Take on what you can handle. A sleep-deprived mind could find it hard to deliver premium quality works.
  2. You can limit your orders. This will allow you satisfy every one. Your repeat buyers know what you can do. The moment they sense a drop in output, they will know.
  3. Negotiate time extension. You can appeal to your buyers o give you more time. It is really not difficult. I have done it before. Trust me…it works.
  4. Extend your gig delivery time.
  5. Outsourcing. You can outsource your orders if you find yourself drowning. Your ratings should be of utmost importance to you… cancellation is not an option. Late deli very is bad for business. I am guessing you know these already…lol

your right brother. i agree whit you. Thank you

Thanks it’s helping all to understand

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  • 4 weeks later...

If I were a buyer, for instance, I would wanna be certain the guy handling my project truly knows his onions.

I would wanna be sure he didn’t just “copy and paste” his gig description.

I would wanna be sure he will not cost me my time.

Even if I am spending 6 dollars, every cent counts.

It’s difficult to know if seller is knowegeable or has just copied his job qualification.so far i have wasted 2 months for my projects.All the sellers i have contacted described themselves as masters but i was so disappointed after so many days that they dont know a thing in what they said thry are capable of.And these type of sellers will always make you wait before you can place any official order.Fiverr should do something about this and verify of sellers are competent and knowelegeable.

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It’s difficult to know if seller is knowegeable or has just copied his job qualification.so far i have wasted 2 months for my projects.All the sellers i have contacted described themselves as masters but i was so disappointed after so many days that they dont know a thing in what they said thry are capable of.And these type of sellers will always make you wait before you can place any official order.Fiverr should do something about this and verify of sellers are competent and knowelegeable.

It’s difficult to know if seller is knowegeable or has just copied his job qualification.so far i have wasted 2 months for my projects.All the sellers i have contacted described themselves as masters but i was so disappointed after so many days that they dont know a thing in what they said thry are capable of.And these type of sellers will always make you wait before you can place any official order.Fiverr should do something about this and verify of sellers are competent and knowelegeable.

@donhat148 There are ways to verify if a seller is legit. One of the easiest ways is to initiate a short conversation. Most capable sellers won’t mind a short back-and-forth on your project. It gives them an idea about you too! If something does not feel right in a brief conversation (such as the seller is making you wait unreasonably long) see it as a red flag and move on.

You can also read the comments on the seller’s profile. What other buyers said, might give you some indication about the person. If you are trying a new seller without reviews, the first-time conversation should be a bit longer and more detailed. Rather take some time to set out your instructions clearly and ask the seller to parrot it back to you, to see if he/she understands.

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