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Is the response rate still calculated in a 24 hour period?
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Question: Before the update, I was a Level 2 seller, but now I've been downgraded to a new seller. Also, my success score hasn't gone up from 4.
By aimanmujeeb, in Starter Questions
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I just got my fiverr first order but i don't know when i will get another order?
By ahsanshukla1272, in My Fiverr Experience
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Question
seiryuu
After a recent demotion back to level one (technical issue led to THREE orders being delivered late - not to mention a tonne of missed messages.) I’ve been taking a look at the analytics and notice that my response rate is far lower than it should be and could lead to further demotion.
As a copywriter, my inbox is filled with requests to write for “cancer-preventing” energy drinks and other snake oil products that IMHO Fiverr shouldn’t be associating itself with. But that’s for another topic. The fact is I’ll be punished if I don’t engage in some form of conversation with these people - which leads me to my question: if it’s been longer than 24 hours since receiving the message, is it still worth replying?
I was under the impression that after a day has passed, it has no effect on your analytics score - but the analytics page now simply states:
Does this mean I should go back and reply to any unanswered messages for the last two months, or are we still under the 24 hour system?
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