Got orders without complete details

[naikoosuhaib]

The timer is still running. Will my order be marked as late.

Shall I wait or deliver order. I have already opened dispute

[naikoosuhaib]

It has been 4 days he is not replying even to dispute. Now order will be cancelled in 12 hours (time left). Shall I withdraw my request or deliver it as I think I can do that on getting correct details.

I don’t want my cancel rate increase 🙂

[naikoosuhaib]

A buyer order and didn’t give website URL. Now I opened a resolution to extent time until she gives details. However my order shows

You offered to extend the delivery time of the order.
madisonnelson77 needs to respond within the next 4 days,
or the order will be automatically canceled.

But the timer is running only 9 hours left. After 9 hours will my order be marked late

[Guest offlinehelpers]

You can use mandatory requirements in your requirement page - it may help this (not stop) not happen in the future?

Not sure about the timer thingy though I’m afraid.

[naikoosuhaib]

You can use mandatory requirements in your requirement page - it may help this (not stop) not happen in the future?

Not sure about the timer thingy though I’m afraid.

I used all important requirements like login details I wanted

The buyer has just given username and password while not mentioned the website I need to access

[farooq129]

Same happens to me, when deliver order after 3 days buyer contact me

[naikoosuhaib]

Same happens to me, when deliver order after 3 days buyer contact me

I extended delivery because I have no details. If I deliver order empty and buyer complains my account can get banned.

So now I asked to extend time only matter is timer is still running. I am worried if my order will be marked late

[uxreview]

I used all important requirements like login details I wanted

The buyer has just given username and password while not mentioned the website I need to access

I used all important requirements like login details I wanted

URL should be the first mandatory requirement 😉

[naikoosuhaib]

I used all important requirements like login details I wanted

URL should be the first mandatory requirement 😉

I guess it never happened as login details includes website too.

Or you mean I should put website url

then

login details apart

[uxreview]

I guess it never happened as login details includes website too.

Or you mean I should put website url

then

login details apart

2 separate requirements so it’s clear what’s needed

• URL
• credentials