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How to reject a project after delivery?

avijitbhuniaab

By avijitbhuniaab
in My Fiverr Experience

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miiila Grand Master

miiila

Posted
Posted

Just in case - do check under Buying > Orders > Completed first, to make sure she didn´t deliver and the order got auto-completed after the 3-day timeframe and sits there waiting for you; I´ve had two buyers recently who told me they didn´t get the usual mail from Fiverr telling them that their order got delivered.

If your order delivery isn´t there, of course, follow the recommendations to contact Customer Support.

  • 1 month later...
mae_creativity Collaborator

mae_creativity

Posted
Posted

Hi!

I have contacted to customer support but they haven’t send any reply till date.

Hi @avijitbhuniaab

What type of service did you purchase?

Did you see the delivery on the same day it was delivered?

What did the seller write in the message under where it says "Here’s your delivery!"

Did you click on 'accept order?'

Did you leave a review?

avijitbhuniaab Newbie

avijitbhuniaab

Posted
  • Author
Posted

Hi @avijitbhuniaab

What type of service did you purchase?

Did you see the delivery on the same day it was delivered?

What did the seller write in the message under where it says "Here’s your delivery!"

Did you click on 'accept order?'

Did you leave a review?

No I have not clicked on “accept order”. It was completed automatically after 3 days. I haven’t given any review.

fonthaunt Proficient

fonthaunt

Posted
Posted

No I have not clicked on “accept order”. It was completed automatically after 3 days. I haven’t given any review.

If you had a problem with it, you would have needed to cancel before the 3 days was up. I don’t know if you can still cancel, but you can create a Support ticket here and ask Support.

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