Regarding Order Cancellation

[srabonroamer017]

Its high time Fiverr should take steps against the PayPal chargeback of the buyers.
I have completed an order on time 30 days back, the buyer put a negative review on it, however, marked it complete. Now after 30 days he came back and had a 100 percent refund.
As a result, i left with a negative review and a zero revenue from my 10 days effort.

Isnt it quiet inhuman?

[Guest offlinehelpers]

Its high time Fiverr should take steps against the PayPal chargeback of the buyers.

I have completed an order on time 30 days back, the buyer put a negative review on it, however, marked it complete. Now after 30 days he came back and had a 100 percent refund.

As a result, i left with a negative review and a zero revenue from my 10 days effort.

Isnt it quiet inhuman?

Isnt it quiet inhuman?

No - there’s lots of stuff going on in the world that can be described in this way, but it’s a bit over the top for a PayPal chargeback.

There isn’t really much Fiverr can do about PayPal chargebacks - they’re acting as an intermediary between the buyer and PayPal, they’re not actually the payment processor.

It is unfair when this happens, but it would probably have felt worse if the buyer had left a positive review and then done a chargeback.

Have a word with CS and see what they say. Good luck! 🙂

[samperfect]

Its high time Fiverr should take steps against the PayPal chargeback of the buyers.

I have completed an order on time 30 days back, the buyer put a negative review on it, however, marked it complete. Now after 30 days he came back and had a 100 percent refund.

As a result, i left with a negative review and a zero revenue from my 10 days effort.

Isnt it quiet inhuman?

Isnt it quiet inhuman?

It’s not. Afterall the negative review and chargeback were done by a human.

Just try to contact CS as @offlinehelpers as said.

[srabonroamer017]

Isnt it quiet inhuman?

It’s not. Afterall the negative review and chargeback were done by a human.

Just try to contact CS as @offlinehelpers as said.

When a human represents out of order behavior that calls inhumanity

[srabonroamer017]

Isnt it quiet inhuman?

It’s not. Afterall the negative review and chargeback were done by a human.

Just try to contact CS as @offlinehelpers as said.

I have already contacted CS, Is there any chance they could help me regain the amount?

[Guest offlinehelpers]

When a human represents out of order behavior that calls inhumanity

Getting a refund for poor work is not inhuman.

Your buyer should have cancelled the order and got a refund that way, but they were obviously not happy with your work - sorry. 🙁

[srabonroamer017]

Getting a refund for poor work is not inhuman.

Your buyer should have cancelled the order and got a refund that way, but they were obviously not happy with your work - sorry. 🙁

If they are not satisfied with the work after delivering according to their basic requirement that shouldn’t be of my concern, also Fiverr never have had canceled it after reviewing the work and all. it was individuals debut order on Fiver and he was quite out of clue what to expect. i can see his account is already banned by Fiver

[woofy31]

If they are not satisfied with the work after delivering according to their basic requirement that shouldn’t be of my concern, also Fiverr never have had canceled it after reviewing the work and all. it was individuals debut order on Fiver and he was quite out of clue what to expect. i can see his account is already banned by Fiver

i can see his account is already banned by Fiver

Fiverr disables any account from which a chargeback was performed - this is an automated process.

[srabonroamer017]

i can see his account is already banned by Fiver

Fiverr disables any account from which a chargeback was performed - this is an automated process.

Atleast they do something!

[Guest offlinehelpers]

If they are not satisfied with the work after delivering according to their basic requirement that shouldn’t be of my concern, also Fiverr never have had canceled it after reviewing the work and all. it was individuals debut order on Fiver and he was quite out of clue what to expect. i can see his account is already banned by Fiver

If they are not satisfied with the work after delivering according to their basic requirement that shouldn’t be of my concern,

Two words - customer service.

[samperfect]

Atleast they do something!

That’s it, Fiverr will not allow a sinner to go unpunished

[srabonroamer017]

That’s it, Fiverr will not allow a sinner to go unpunished

I know but when the sin leaves an enormous impact which is tragic

[Guest offlinehelpers]

I know but when the sin leaves an enormous impact which is tragic

tragic

Losing a family member, a pet, a dreadful accident is tragic.

A PayPal chargeback sadly goes with working on Fiverr - take the rough with the smooth! 🙂

[srabonroamer017]

tragic

Losing a family member, a pet, a dreadful accident is tragic.

A PayPal chargeback sadly goes with working on Fiverr - take the rough with the smooth! 🙂

Here are the losses i am bearing here

1.240 in revenue

2.A negative review

3. Order completion rate dropped down to 88% when having an evaluation in 5 days

Undoubtedly i consider it as a dreadful accident

[Guest offlinehelpers]

Here are the losses i am bearing here

1.240 in revenue

2.A negative review

3. Order completion rate dropped down to 88% when having an evaluation in 5 days

Undoubtedly i consider it as a dreadful accident

I agree it’s wrong it’s happened the way it has, and PayPal chargebacks aren’t good for anybody, but it’s not the end of the world!

Please try and put it into perspective. Have a word with CS and see what they can do. Good luck! ☀️

[srabonroamer017]

I agree it’s wrong it’s happened the way it has, and PayPal chargebacks aren’t good for anybody, but it’s not the end of the world!

Please try and put it into perspective. Have a word with CS and see what they can do. Good luck! ☀️

Thanks for your words.

[samperfect]

Thanks for your words.

Am sorry this happened to you, but it all Fiverr’s duty to decide what to do. Contact them.

[srabonroamer017]

Am sorry this happened to you, but it all Fiverr’s duty to decide what to do. Contact them.

Thanks, That’s another issue i contacted CS 5 hours back still waiting for their reply

[srabonroamer017]

Wanted to lighten the burden a bit by interacting

[samperfect]

Wanted to lighten the burden a bit by interacting

That’s good, a little chat sometimes helps take away unwanted thoughts.

[srabonroamer017]

So true, Psychological fact

[woofy31]

Thanks, That’s another issue i contacted CS 5 hours back still waiting for their reply

That’s another issue i contacted CS 5 hours back still waiting for their reply

CS usually answers tickets within 24-48 hours. Also, make sure not to hurry them by posting too many messages on your ticket, because I’ve heard sometimes they will not answer if the person who created the ticket doesn’t have patience and keeps pressing for an answer 😉

[srabonroamer017]

That’s another issue i contacted CS 5 hours back still waiting for their reply

CS usually answers tickets within 24-48 hours. Also, make sure not to hurry them by posting too many messages on your ticket, because I’ve heard sometimes they will not answer if the person who created the ticket doesn’t have patience and keeps pressing for an answer 😉 was a little freaked out

[samperfect]

Lol, i afraid i have already done that! 😃 was a little freaked out

It happens sometimes. I think it is a result of the anger you felt and then became uneasy to loose your level come Jan 15

[srabonroamer017]

It happens sometimes. I think it is a result of the anger you felt and then became uneasy to loose your level come Jan 15

True , I have worked really hard to build that, and this incident was so unexpected and awful, never seen that coming