sp_branding Posted January 6, 2018 Share Posted January 6, 2018 So fiverr decided to start the year by canceling an order of $265 even after the buyer left a 5 star review… This ks really sad as i have seen sellers complain so much about this and now it bas happened to me… This is really pathetic… Very pathetic… Link to comment Share on other sites More sharing options...
Guest sara19841 Posted January 6, 2018 Share Posted January 6, 2018 Was it a chargeback? Link to comment Share on other sites More sharing options...
sp_branding Posted January 6, 2018 Author Share Posted January 6, 2018 Was it a chargeback?Not sure it was… They just sent an email stating that the buyer cancelled the order Link to comment Share on other sites More sharing options...
shovonboshak11 Posted January 6, 2018 Share Posted January 6, 2018 Sorry to hear that. I think it’s paypal dispute case. This buyer done paypal dispute that’s why fiverr cancel this order. Here nothing to do fiverr because if a buyer dispute a transaction fiverr just accept it and cancel this order. Don’t be sad this world all people is not good but there are many good mind person living this world. Link to comment Share on other sites More sharing options...
jonbaas Posted January 6, 2018 Share Posted January 6, 2018 Not sure it was… They just sent an email stating that the buyer cancelled the orderNot sure it was… They just sent an email stating that the buyer cancelled the orderMy experience, both as a seller, and as a long-time forum veteran, indicates that this was, most likely a PayPal Chargeback. Buyers cannot just cancel orders of their own choosing, and Fiverr isn’t going to force-issue a refund just because a buyer asks for it. If an order is completed and delivered, the price of that order is yours (as soon as it clears the 14-day waiting period).The only way an order – especially one that expensive – gets automatically cancelled after completion is because the buyer went to Paypal and demanded a chargeback. Fiverr is unable to contest those, and the order is cancelled. Of course, the buyer then becomes public enemy #1 in Fiverr’s eyes, and is banned from ever using Fiverr again. 😉 Link to comment Share on other sites More sharing options...
sp_branding Posted January 6, 2018 Author Share Posted January 6, 2018 Not sure it was… They just sent an email stating that the buyer cancelled the orderMy experience, both as a seller, and as a long-time forum veteran, indicates that this was, most likely a PayPal Chargeback. Buyers cannot just cancel orders of their own choosing, and Fiverr isn’t going to force-issue a refund just because a buyer asks for it. If an order is completed and delivered, the price of that order is yours (as soon as it clears the 14-day waiting period).The only way an order – especially one that expensive – gets automatically cancelled after completion is because the buyer went to Paypal and demanded a chargeback. Fiverr is unable to contest those, and the order is cancelled. Of course, the buyer then becomes public enemy #1 in Fiverr’s eyes, and is banned from ever using Fiverr again. 😉It already passed the 14 days clearance… Well i have to take this to heart… and keep working hard… Tho i already have active orders that can make up for that loss… Link to comment Share on other sites More sharing options...
loganstover Posted January 6, 2018 Share Posted January 6, 2018 It already passed the 14 days clearance… Well i have to take this to heart… and keep working hard… Tho i already have active orders that can make up for that loss…You said it was past the 14 days. Curious, did Fiverr take that balance away from your Fiverr balance. I know some sellers have said that they show a negative balance after similar situations?Ps, I am really sorry buddy. Hate to hear of things like this. Keep your head up! Link to comment Share on other sites More sharing options...
Guest anh_ksnlk Posted January 6, 2018 Share Posted January 6, 2018 Sorry to hear that. 😦 Did you contact CS? What did they say? Link to comment Share on other sites More sharing options...
sp_branding Posted January 6, 2018 Author Share Posted January 6, 2018 Sorry to hear that. 😦 Did you contact CS? What did they say?Yea i did… But no response yet Link to comment Share on other sites More sharing options...
sp_branding Posted January 6, 2018 Author Share Posted January 6, 2018 You said it was past the 14 days. Curious, did Fiverr take that balance away from your Fiverr balance. I know some sellers have said that they show a negative balance after similar situations?Ps, I am really sorry buddy. Hate to hear of things like this. Keep your head up!Currently showing a negative balance Link to comment Share on other sites More sharing options...
latif744 Posted January 6, 2018 Share Posted January 6, 2018 When buyer cheat it is sad Link to comment Share on other sites More sharing options...
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