Why Buyer Don't submit Gig Requirements

[creators1]

A buyer Placed an order on 21 December and still didn’t submit requirements.

I messaged him/her but no response at all.

Also its shows that he was active

Now, What should I do?As you can see the countdown has not started yet and I can wait forever.
This is an order of a Happy New year Video and only few days left.What will happen If he don’t reposed me forever.

Why he/she Place this order?

If this order goes to cancellation without starting, Will it effect my order competition rate?

[cagricilara]

Yes if you cancel this order, it will effect your rating.

[nasimafb]

buyer was careless 😦

Summary

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[creators1]

That’s totally unfair @nasimafb … 😐There is no my mistake @cagricilara

[skymaxrecords]

He is placed the order and payment is also done so i don’t think so he don’t want to place order So you can just alert him via message if incase he read the message and reply to you

[creators1]

He is placed the order and payment is also done so i don’t think so he don’t want to place order So you can just alert him via message if incase he read the message and reply to you

I already send him three messages and he/she did not repose me yet even he is not online since the day he place ordered.

I think sending more messages is not fair.

[skymaxrecords]

I already send him three messages and he/she did not repose me yet even he is not online since the day he place ordered.

I think sending more messages is not fair.

you can’t do anything more

[cagricilara]

That’s totally unfair @nasimafb … 😐There is no my mistake @cagricilara

Yes I know it is not your mistake. I had face same issue nearly 3 months ago. I have cancelled some orders that waiting for months and it effect me gig listing negatively. I had 60 bad days to get order.

I know that was effect my gig listing but I could not use Available Now as I had 5 active orders (which is same as yours. 5 or 6 orders waiting buyer requirements)

[creators1]

Yes I know it is not your mistake. I had face same issue nearly 3 months ago. I have cancelled some orders that waiting for months and it effect me gig listing negatively. I had 60 bad days to get order.

I know that was effect my gig listing but I could not use Available Now as I had 5 active orders (which is same as yours. 5 or 6 orders waiting buyer requirements)

I think I must wait till next year and after that I’ll cancel the order because in 2018 no one need to get a video to welcome 2018.

What will suggest to me. Either cancel the order or wait for buyer response.

[cagricilara]

I think I must wait till next year and after that I’ll cancel the order because in 2018 no one need to get a video to welcome 2018.

What will suggest to me. Either cancel the order or wait for buyer response.

Just wait. No need to cancel now

[waqas_masood]

Buyer is careless 😥

[mariokluser]

Do not cancel. Just let it sit there and wait. There is no point in pondering about it. You did everything what was right, now it’s on the buyer. If he waits for a year, you make a 2019 video instead 😉

[yesminrashada]

If You/Buyer/CS cancel the order, at the end you will lose the points. In my experience 6% for an order I lost previously which was canceled by CS.

[creators1]

Do not cancel. Just let it sit there and wait. There is no point in pondering about it. You did everything what was right, now it’s on the buyer. If he waits for a year, you make a 2019 video instead 😉

Yes, That’s a good idea. Whenever he came back I’ll deliver video for next year.

But. It stops me to use “Available now” as @cagricilara said

I know that was effect my gig listing but I could not use Available Now as I had 5 active orders (which is same as yours. 5 or 6 orders waiting buyer requirements)

[creators1]

If You/Buyer/CS cancel the order, at the end you will lose the points. In my experience 6% for an order I lost previously which was canceled by CS.

I think the orders that even don’t started and buyer placed it by mistake must not be counted as cancelled orders.

[yesminrashada]

Okay. So just wait, no need to worry so much.

[socialhonor]

I have 35 of those - dating back to 2012- some buyers not even logging in since 2012 - and I have reminded , nudged all that jazz… several times… but when I asked CS what to do, they said no HOW they’re cancelled, cancelling will affect my order completion - with this new levels setup, all while acknowledging that this isn’t my fault. As a result, I can’t use the “Available now” feature.

Super annoying. 🤐

[mahfuzazam]

Same thing happened to me 2 weeks ago. I’ve texted couple of times, but still got no reply.
Cannot cancel the order too as it’ll increase my cancellation rate. Guess i’ll keep that as it is for the rest of my Fiverr career. 😕

[creators1]

I have 35 of those - dating back to 2012- some buyers not even logging in since 2012 - and I have reminded , nudged all that jazz… several times… but when I asked CS what to do, they said no HOW they’re cancelled, cancelling will affect my order completion - with this new levels setup, all while acknowledging that this isn’t my fault. As a result, I can’t use the “Available now” feature.

Super annoying. 🤐 35 orders OMG…

If they are really even don’t login since 2012 than What about if You start the order yourself and deliver anything and after 3 days order will automatically completed. It does not matter what you deliver because if anyone is offline for 5,4 or 3 years. I think he/she is offline forever and You consider it a Bonus … 😄

[arijkhan1]

Don’t worry
just wait for buyer

[socialhonor]

That is awful 😯 35 orders OMG…

If they are really even don’t login since 2012 than What about if You start the order yourself and deliver anything and after 3 days order will automatically completed. It does not matter what you deliver because if anyone is offline for 5,4 or 3 years. I think he/she is offline forever and You consider it a Bonus … 😄

LOL I wish! It’s annoying because “Active orders” and “Order will not start until…” is a contradition of words. How can an order that hasn’t even started be considered “Active”?

Grrrrrrrrrrrrrrrrrrrrrrrrrrrr… seriously, the worst.😑

[threestarshome5]

I think you make a video & just deliver it before the dead line and be prepare to make huge changes in the video or it will be your luck that buyer will like it. But its better than to cancel the order

[socialhonor]

OrderActive.JPG877×694 49.9 KB

LOL I wish! It’s annoying because “Active orders” and “Order will not start until…” is a contradition of words. How can an order that hasn’t even started be considered “Active”?

Grrrrrrrrrrrrrrrrrrrrrrrrrrrr… seriously, the worst.😑

The requirement should be based on “Priority” orders, because those are the orders in which all the information required has been submitted to start, and finish them.

[tuhin2u]

Don’t worry it will not effect your ranking because the order is not started yet.

The order will not get started until the buyer provide the details and the clock starts tickling 😏

[creators1]

I think you make a video & just deliver it before the dead line and be prepare to make huge changes in the video or it will be your luck that buyer will like it. But its better than to cancel the order

No I can’t make the video. I don’t have any information than How can I do.

At least he/she send his logo or company name and his short message

make a video & just deliver

And there is no deadline because the countdown will only start after he submit the requirements.

before the dead line