navjot789 Posted December 26, 2017 Share Posted December 26, 2017 Hi,I have a buyer who purchased the order from me about $10 and she send me 2 docx files before the acceptance of order and i aggree to do it and in file tasks are includes which i have to do. Now i completely do all the tasks and she agree with all my work even i do more enuff tasks more than she pay. Now the problem is she said more and more tasks after order is accepted which she were not menshioned initially . And i m tired to fix the stuff but she didnt stop and refuse my $10. I mean i the time that i spend is gone?even my $10? I need my fair money please!Can any one help me? Any help is appreciated. Link to comment Share on other sites More sharing options...
biishwajitram Posted December 26, 2017 Share Posted December 26, 2017 @navjot789 if you have provided what your gig promise and you said on offer then no need to accept cancellation. Consult to CS. Link to comment Share on other sites More sharing options...
shubhamdahale Posted December 26, 2017 Share Posted December 26, 2017 Contact Customer support dont accept cancellation , i’ve seen many buyers like this who want to get work done for free contact customer support Link to comment Share on other sites More sharing options...
navjot789 Posted December 26, 2017 Author Share Posted December 26, 2017 @navjot789 if you have provided what your gig promise and you said on offer then no need to accept cancellation. Consult to CS.Yes! I contact customers support and they said we can’t do anything its your headace. Link to comment Share on other sites More sharing options...
navjot789 Posted December 26, 2017 Author Share Posted December 26, 2017 Contact Customer support dont accept cancellation , i’ve seen many buyers like this who want to get work done for free contact customer support Link to comment Share on other sites More sharing options...
fastcopywriter Posted December 26, 2017 Share Posted December 26, 2017 Never do more than what you’re paid to do. It’s one thing to throw a free extra because you want to get a good review and maybe a tip, but if she paid you to do a logo and then she asks for a Facebook cover, tell her you’ll send her a custom offer for a Facebook cover (in the messaging section, not in the gig so she’ll start a new order).Sadly, bait and switch buyers happen on occasion, some people are just dishonest.Customer service did tell you to “clearly explain to them that you delivered the order as requested.” So I think you can click “deliver,” attach the document, and give your buyer that explanation. Link to comment Share on other sites More sharing options...
irshan_cool Posted December 26, 2017 Share Posted December 26, 2017 As far as i concern doing something more than paid is not a issue… coz on some categories sellers should go some more extra mile to be survived.What i suggest is … do not submit the final work on the first delivery in source format. just send it in readable low resolution image format and mention a clause as 'Once it is confirmed and accepted i’ll send you the final Source file" … then those buyers will be honest with you. Link to comment Share on other sites More sharing options...
billieariel Posted December 26, 2017 Share Posted December 26, 2017 There’s a difference between going the extra mile to just straight up working for free. You completed the work, you get paid for it. It’s easy as that. If this buyer wants more work done, then they’ll have to pay for it. As CS told you, explain this to your customer as politely and professional as you can. Link to comment Share on other sites More sharing options...
misscrystal Posted December 26, 2017 Share Posted December 26, 2017 I agree that you should politely tell the buyer that you did what was agreed to and the order is complete. Then stop arguing or talking to them. Deliver what you did for the buyer and just let the order complete.Send the buyer a custom offer to do the extra work they want done. Link to comment Share on other sites More sharing options...
fastcopywriter Posted December 27, 2017 Share Posted December 27, 2017 As far as i concern doing something more than paid is not a issue… coz on some categories sellers should go some more extra mile to be survived.What i suggest is … do not submit the final work on the first delivery in source format. just send it in readable low resolution image format and mention a clause as 'Once it is confirmed and accepted i’ll send you the final Source file" … then those buyers will be honest with you.'Once it is confirmed and accepted i’ll send you the final Source file"That’s not a bad idea, but what if you deliver in 3-days and the buyer takes 2 weeks to get back to you? I’d rather just deliver all and deal with the consequences later. Link to comment Share on other sites More sharing options...
misscrystal Posted December 27, 2017 Share Posted December 27, 2017 As far as i concern doing something more than paid is not a issue… coz on some categories sellers should go some more extra mile to be survived.What i suggest is … do not submit the final work on the first delivery in source format. just send it in readable low resolution image format and mention a clause as 'Once it is confirmed and accepted i’ll send you the final Source file" … then those buyers will be honest with you.do not submit the final work on the first delivery in source format. just send it in readable low resolution image format and mention a clause as 'Once it is confirmed and accepted i’ll send you the final Source file"If your gig says you are going to send the source format, then that is what you must send on the final and only delivery.What you are suggesting is blackmailing the buyer that they won’t get what they want until they “confirm and accept” it.You can send it BEFORE you deliver it to see if it is what they want, but when you actually deliver it, it had better be what you said you are offering in the gig description. Link to comment Share on other sites More sharing options...
irshan_cool Posted December 27, 2017 Share Posted December 27, 2017 'Once it is confirmed and accepted i’ll send you the final Source file"That’s not a bad idea, but what if you deliver in 3-days and the buyer takes 2 weeks to get back to you? I’d rather just deliver all and deal with the consequences later.if you delivered within the 3 days and buyer came back after 2 weeks its not ur problem … you can send them when evener they come back to you. Link to comment Share on other sites More sharing options...
arijkhan1 Posted December 27, 2017 Share Posted December 27, 2017 if you delivered within the 3 days and buyer came back after 2 weeks its not ur problem … you can send them when evener they come back to you.If you have done the work which was the requirements so talk to your client politely and show your client with screenshot his requirements and your completed work and satisfied your client that i have done your work which you said in the requirements must share screenshot Link to comment Share on other sites More sharing options...
adsensewizard Posted December 27, 2017 Share Posted December 27, 2017 I would advice to work even without getting paid for the extra work, if it makes the buyer happy. Much better to get a glowing golden review than bad one! Link to comment Share on other sites More sharing options...
irshan_cool Posted December 27, 2017 Share Posted December 27, 2017 do not submit the final work on the first delivery in source format. just send it in readable low resolution image format and mention a clause as 'Once it is confirmed and accepted i’ll send you the final Source file"If your gig says you are going to send the source format, then that is what you must send on the final and only delivery.What you are suggesting is blackmailing the buyer that they won’t get what they want until they “confirm and accept” it.You can send it BEFORE you deliver it to see if it is what they want, but when you actually deliver it, it had better be what you said you are offering in the gig description.its not blackmailing … if they count not accept the delivery why you need to send the source file.Also the image format is enough for them to check and requesting modifications or for the confirmation… Soruce files are heavy formats some times it will take more than 500MB in Graphic designing. Also most of the time the buyer will request multiple revisions for them to get what they exactly want… then each and every time you no need to deliver the source file… once it confirmed if you send it its enough for them.other wise if they got the source file on the 1st delivery and if they not accepted your delivery… you can not do anything … even the buyer can easily process the modifications on top of the source file… even CS will not do anything.if you offered the source file on your gig Package you must send them on the final delivery. Link to comment Share on other sites More sharing options...
navjot789 Posted December 27, 2017 Author Share Posted December 27, 2017 Thanks for your suggestions guys! But i m webdeveloper i work on Server. Not making banners.I succesffuly completely the work which menshion in 2 docx file she send me. Now when i completely do my work she said shee need her website responsive too. Thats not my work or didn’t menshion in my gig. Link to comment Share on other sites More sharing options...
navjot789 Posted December 27, 2017 Author Share Posted December 27, 2017 She gave me her username and password of her Cpanel. Maybe she can change her password if i didn’t do anything. In respect i got nothing! All those changes kept on server. Link to comment Share on other sites More sharing options...
nasimafb Posted December 27, 2017 Share Posted December 27, 2017 very sad! 😦 contact with CS Link to comment Share on other sites More sharing options...
shubhamdahale Posted December 27, 2017 Share Posted December 27, 2017 Screenshot_2017-12-26-11-09-52.png720×1280 111 KBhi navjot i’ll suggest you to keep rejecting everytime your buyer opens a dispute, dont give up if you did what was specified we should not be bullied by such buyers Link to comment Share on other sites More sharing options...
navjot789 Posted December 27, 2017 Author Share Posted December 27, 2017 very sad! 😦 contact with CSLook above i attach the screenshot. They said its my headace. Link to comment Share on other sites More sharing options...
navjot789 Posted December 27, 2017 Author Share Posted December 27, 2017 hi navjot i’ll suggest you to keep rejecting everytime your buyer opens a dispute, dont give up if you did what was specified we should not be bullied by such buyersYes! If money wasn’t mine either wasnt her. Link to comment Share on other sites More sharing options...
fastcopywriter Posted December 27, 2017 Share Posted December 27, 2017 if you delivered within the 3 days and buyer came back after 2 weeks its not ur problem … you can send them when evener they come back to you.I just believe in delivering what I’m paid to deliver. Besides, buyers can cheat no matter what you do. Buyers can take your design and have someone else recreate it. Link to comment Share on other sites More sharing options...
paulmaplesden Posted December 27, 2017 Share Posted December 27, 2017 (post withdrawn by author, will be automatically deleted in 24 hours unless flagged)i will deleted her hole bunch of site!This is probably illegal. Just saying. It’s blackmail, which is not cool. Two wrongs don’t make a right, and this could get you into a heap of trouble. Link to comment Share on other sites More sharing options...
navjot789 Posted December 27, 2017 Author Share Posted December 27, 2017 I m just kidding-i m not hacker Link to comment Share on other sites More sharing options...
navjot789 Posted December 27, 2017 Author Share Posted December 27, 2017 But i got a excess on her site Link to comment Share on other sites More sharing options...
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